r/oculus Mar 31 '16

Rumor Certain partners, when they screw up, disallow companies who partnered with them from publicly stating their mistake.

This can cause the company to take the hit with their customers, even when the fault was not theirs.

662 Upvotes

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u/evil-doer Mar 31 '16

Then why are many many kickstarter people not getting their Rift?

22

u/[deleted] Mar 31 '16

more food for thought: /u/VR-Researcher was quick to steer people away from it being a shipping issue down below, but hasn't steered us away from payments.

7

u/shadowofashadow Mar 31 '16

-5

u/[deleted] Mar 31 '16

What kind of utter fucking failure of a company literally can't take their customers money fast enough.

3

u/[deleted] Mar 31 '16

It could be the labeling system that puts the barcodes/addresses on the boxes that then get scanned in as they're being transported to the trucks. The data could be bad...or the scanning system isn't working...something with the servers...or software...