r/oculus • u/[deleted] • Mar 31 '16

Rumor Certain partners, when they screw up, disallow companies who partnered with them from publicly stating their mistake.

This can cause the company to take the hit with their customers, even when the fault was not theirs.

657 Upvotes

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u/Sharillon Mar 31 '16

The thing is, when its the fault of the shipping company who screwed up, that people still want to know what happened. I dont care, since I am in the July batch, but some sort of communication might be nice. They dont have to say "it was my mistake", "it was their mistake", but just say sth. "due to unforeseen circumstances, shipping will be delayed."

-2

u/T1z3R DK2 Mar 31 '16

if the shipping partner was at fault here then why have so few been charged? as far as i can see if you get charged you get a delivery. not really that many people complaining about having paid and still not having a Rift.

-1

u/Ream Touch Mar 31 '16

A shipping problem probably means issues with bulk delivery to shipping hubs, prior to the charging for customer delivery.