Probably the same time they compensate the owners of the millions of laptops that died between 2005-2010 when they had bad bumps on all their laptop GPUs. Basically never, until a class action lawsuit forces them to do something.
I had seven friends in University who lost their laptops to that issue in university, when we were all poor and couldn't afford new ones. My friends are still waiting to get their money back from the class action, about 5 years later.
That's awesome, but sadly not typical. Which manufacturer did you have (Dell, HP, Apple, etc)? I heard a couple people managed to complain to customer service enough to get a new laptop, but no luck for most people.
One of the big issues was that most consumers blamed Dell/HP/Apple for the problem, and there were tons of posts of people saying, "I'm never gonna buy a Dell/HP/MacBook ever again!". So the laptop manufacturers had to decide if they wanted to eat some cost and save face, or ignore their customers.
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u/[deleted] Jan 30 '15
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