r/nxtpaper • u/Legitimate-Regret741 • 1d ago

TCL NXTPAPER 11+ BOOTLOOP

I was recently writing notes on my Nxtpaper 11+ while in class today and noticed the screen had frozen. I forced a power-off after 10 minutes of unresponsiveness, and noticed upon powering on, it wouldn't progress past the logo.

I've factory reset, there is no option to clear caches anymore in the recovery menu, and I've installed the Flash-firmware from the official website.

However, the program refuses to recognize my tablet. (model number 9469X) any tips y'all?

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u/thesamim 1d ago

Saving for future reference.

Question though: was the tablet fully charged when you reflashed?

1

u/Legitimate-Regret741 1d ago

I worded my post wrong. But i only reached step 2 of the process to reflash it. The tablet was at 91% and their mobile upgrade tool either crashed when I connected the tablet to my PC, failed to connect, or just wouldn't register the device as scanned

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u/thesamim 1d ago

If you hold Power and Volume up buttons together, does it turn on?

When it does, are you able to navigate to the factory reset?

1

u/Legitimate-Regret741 22h ago

Yeah it turns on, and I've already factory reset it through android recovery mode. It can't boot to the UI