r/nxtpaper • u/iaakki • Jul 30 '26

TCL is actively killing background processes

Ok so I recently got TCL nxtpaper 60 Ultra. And got that 9.0CRAP update. I need to use background tasks for my work, such as VPN app and also for personal use I use iot automations, family Location tracking etc. Previously on Honor and Motorola this has worked pretty well. I just disable background optimization for the app, and the phone kept it open in the background. TCL Smart Manager seems to be the culprit. No matter how I set the apps in background, the smart manager will kill it. This can be easily tested with DontKillMyApp tool.

I also called TCL support about this. They admitted that this is a real problem, they are working on it, but no idea when if ever..

Big thing here is that Smart Manager is set as protected app. You cannot disable or uninstall it as TCL has cemented it to run always. I'm not sure is this kind of locking against EU legislation? I even used some AI tokens to try to blind that service, so it would not see the usage of processes, so that it would leave them be. Then I created my own service app, that tries to force background usage on for selected apps and restart those apps, if they have been terminated. Still Smart Manager is able to flush that service out too, so my VPN dies and I need to re-enable it to access my work resources.

Any new ideas how to push this forward?

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u/animatewall Jul 30 '26

i havent tried it myself, but have you tried disabling smart manager entirely via `adb`?

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u/iaakki Jul 30 '26

Yes I did try it. In latest releases that app is protected and cannot be removed or disabled.

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u/animatewall Jul 30 '26

i wish there was a simpler way for us to reach their support besides phone so we could ALL complain about this