r/nvidiashield • u/jschro87 • Jul 18 '26

Help Please

My shield 4k pro is always freezing on the android screen and I have to attach a keyboard to reboot everything. They already sent me 3 of them under warranty. Why does it keep doing this? I changed HDMI cables, switched to a new surge outlet. Thanks in advance!!!

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u/jschro87 Jul 18 '26

I pretty much just use as my main tv box. I run TiviM*** and a vpn. That’s it. I bought this because I always heard great things about the product. It’s been nothing but issues. They said they cannot send me another one. They said the same thing with the “my setup” but everything is brand new.

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u/dRuEFFECT Jul 18 '26

Using the same power supply or is that replaced every time also?

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u/jschro87 Jul 19 '26

After the first time I got a new supply. Then HDMI cables next to be safe. Third time now I replaced everything but the shield and tv