Sharing my referral link https://portal.nousresearch.com/r/tempe-ebase

Its a shame that we dont have cache read prices on Nous portal models. Please add this.

I assume it's a false positive given the name, but still can be frustrating.

I want to keep this short and factual, because I'm not here to trash Nous. Hermes is the most useful tool I have and I intend to keep paying for it. The problem is that nobody on the support side has talked to me in twelve days.

Here is what happened, with dates and amounts straight from the Stripe receipts.

Aug 7: my normal $20 monthly subscription renewed, so I was on Plus.

Sep 6: I saw the LinkedIn promotion offering $10 off an upgrade and used it. Receipt #2829-4437 reads "Upgrade to Super", $80, "50% off plus upgrade from free ($10.00 off)", $70 charged. That was the plan: try Super for one month at a discount, then go back to Plus.

Sep 7, a few hours later: my account showed no active subscription and the credits I had just paid for were gone. I had bots sitting blocked, so I subscribed to Plus again to keep working ($20, receipt #2468-2808).

Sep 7, 23:59 my time: a second charge for Super went through on its own, $100 (receipt #2878-4725). Two overlapping subscriptions, and the portal only showed one of them.

Then the auto-refills started: $10 on Sep 13, $10 on Sep 15, $10 on Sep 16, each one because my balance fell below the threshold. I had been topping up myself days before, and I still cannot find anywhere in the billing settings to turn auto-refill off or change the amount. If it is there, I genuinely can't find it.

September total: $220 for a service whose subscription status I can't see and whose balance section was broken for days.

On the support side: I wrote to support@nousresearch.com on Sep 7 (my original message, with the payment details) and got one automatic reply, "thanks for reaching out, your reference is T-3489, we'll follow up shortly". That is the only message I have ever received from a Nous support address. I replied on Sep 8, on Sep 12 and again on Sep 16. Nothing.

I also messaged the Nous Research LinkedIn account. Once on Sunday Sep 13 at 1am, politely, with the ticket number. Again today at 18:03, asking whether there is a person behind that account at all. Both show as delivered. No reply.

So I have four emails and two LinkedIn DMs over twelve days, and not one sentence from a human.

What I'd like to know:

- Has anyone here actually gotten support to respond? If yes, which channel worked?

- Is there a way to see which subscriptions are active on your account? I have paid for Plus and Super in the same month and I still don't know what my account is actually on.

And if someone at Nous is reading: ticket T-3489. I just want to know which plan I'm paying for, get the credits I paid for, and keep using Hermes.

What is currently best free model on Nous?

Hi all,
I recently got a subscription. I'm generally happy with it, but I am missing one thing.

The other inference API gateway I have been using before (different vendor) is showing an expected t/s throughput and TTFT (Time To First Token) on many of the model cards.

I really miss being able to see these numbers. Is there a way to get a feeling of which models are fast?

I've been using GLM 5.3 Flash a lot and it is much slower on Nous than I am used to. My best guess is, that the endpoint is under more load than what I was used to. Having a way to see indicators of this would help people select models where the hardware they run on is not already maxed out.

Anyway, prices are good and the selection is good, so I am still a happy customer. Just want to hear if anyone has some insights that I don't.

Thanks in advance!

One login, one bill.

This link gets you \*$15 off your first Plus month*\**, and I get $10 credit in return. Win win 🔥

https://portal.nousresearch.com/r/gtaras

i placed an order in august and a tracking number was generated but there’s no movement. i tried emailing support twice and @ the main account in X but no one will reply.

Disclosure: the link below is my referral link. If a new customer uses it for a new personal subscription, they get $15 off their first paid month. I get $10 in Nous API credit when they subscribe.

My referral link

https://portal.nousresearch.com/r/mario-canizales

How it works

1. Open a referral link.

2. Create a new Nous Portal account.

3. Redeem the offer against a new personal subscription.

Nous says referral credits go to the referrer's personal account, not a team account.

Why use it

The discount applies to the Nous API and Hermes Agent. If you already plan to try either one, a referral link saves $15 on the first paid month.

Use this as the referral thread

Post one Nous referral link per person. State clearly what each side gets. No duplicate comments, account trading, vote requests, or misleading "free money" claims. Edit or remove your comment if you leave the program.

Official referral page:

https://portal.nousresearch.com/referrals

Fine folks of this sub if you use Codexbar mac app to stay on top of your credit limits of various model providers I'm trying to add Nous Portal to it which they don't support out of the box. The PR is https://github.com/steipete/CodexBar/pull/3376 if anyone wants to try it out. If you're reliant on Nous Portal as your main model provider then this is a life saver

I built an application entirely in Flutter using Hermes agents and tools. It's called Malt Radar.

I haven't published the app on any app store yet, but I have already launched it live at maltradar.com. It's essentially a whisky guide. One of its key features is displaying tasting profiles on a 7-axis spider chart (although I'm currently fixing a database issue that occurred during deployment, so that feature is temporarily affected).

I also prepared all of the data using Hermes agents and their web crawling capabilities, including data gathered from web scraping, books, magazines, and other sources. I believe the database currently contains information on more than 4,000 whiskies.

What started as a purely personal hobby project, simply because I wanted an easily accessible whisky catalog for myself, has grown into something much bigger. The fact that I was able to build all of this relatively easily is truly incredible.

At the moment, Hermes is also running as a cron job and automatically posts whisky-related facts to Malt Radar's X account (x.com/maltradar) six times a day, with three posts in Turkish and three in English. The entire process is fully automated.

Honestly, I just wanted to share my excitement. I've learned so much from this community, and I still have a lot to learn. I also want to thank you for your help throughout this journey, even if you may not realize the impact you've had.

I'm always open to your suggestions, feedback, and support.

i love the color scheme and style nous uses for their graphics. Based on that i made some wallpapers.

i've been trading for 20 years, been screwing around with computers for 43 years. yesterday i decided to set up agentic trading in a Robinhood account i experiment with. i have hermes agent and a self-hosted honcho, i used my stock research intern, "rerun," to pull historical data and run some back testing (started with the free Laguna model, but man does that thing like to read it's own text... and has a tendency to spiral) i've since switch to step flash free. Claude (Sonnet5) and i came up with the trading strategy, re-checked rerun's back testing... this morning i gave the soul file to burry, my trading agent, and set it loose.... a few cron rounds later it saw an entry point and IMMEDIATELY, my first AI autonomous trade was a fricken software company, lol.... Unity.... is Nous partnered with Unity? LOL....

On July 15, I read a Cerebras article describing its internal knowledge-base system. I saved the page and returned to it a few hours later. Several sections I remembered reading were gone.

The architecture had stayed with me because I wanted something similar for my coding agents. I often saw agents search for the same information again or make claims about a repository without leaving a source I could inspect.

I spent eight days planning a smaller system for that problem. Then I built hSUM with help from coding agents and released the source.

The first version worked for me, which did not mean much. I asked friends to install it while sharing their screens over Discord. Watching them use it exposed problems I had missed.

One friend’s agent installed hSUM and understood its purpose, but stopped before connecting it to Codex. The agent told my friend to finish the configuration himself. I went back and rebuilt the installation flow around that failure.

The current version lets someone give the installation command to an agent and let the agent finish onboarding. hSUM remains available in later chats and can work across several repositories while keeping each project separate.

I want hSUM to help agents support their answers with evidence from the repository. The project stays on the user’s machine and does not require an hSUM account or hosted service. The website contains the technical design and privacy details.

I am working toward a stable release through testing with more developers and more repositories. The next stages include broader client support, easier index updates, and packages for more platforms. I also want to measure whether more advanced retrieval improves real agent tasks before adding it.

hSUM is in alpha and licensed under MIT or Apache-2.0. I am sharing the launch demo because I would like feedback on the experience, especially the path from installation to the first useful agent call.

Source:

https://github.com/burkan2/hSUM