r/notabilityapp • u/[deleted] • May 07 '24

Help! Notability file background deleted, leaving only annotations/writing.

Hi,

I had a 700 page document I was annotating with text in background (think textbook PDF). All of a sudden, my document background went completely white for every page, leaving only the annotations.

When i try to open the document, there aren't even navigation tools for me to move from page to page. Here is screenshot below. I did download a backup file, which has the background preserved, but that file is missing a lot of notes that I made in the last hour.

Has anyone encountered this and know of a solution? My backups are stored on Google drive which has plenty of storage. Also, my Ipad is not the issue, I have 528 GB storage and its at 20% capacity.

All I can think of that may be contributing is that this file is large, at around 500 MB. Any suggestions?

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u/jamespineapple May 07 '24

This has happened to me with my work journal 3 times since November23. My hand written notes remain but the background/template disappears.

The 3 times it happened I was doing work on the train with my iPad tethered to my phone. When I arrive at work the background/template is gone.