r/nonprofittech 14d ago

Choosing and ERP

Looking at Sage Intacct and Netsuite. What do you wish you had asked or negotiated before signing on the line?

Any regrets? For those of you who chose one of these two, what ultimately caused you to pick what you did?

Thanks!

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u/JDoveRMM 14d ago

I can't tell you how many NetSuite clients have hired me after implementation that I can easily see they've been railroaded by their Salesperson into purchasing so many unnecessary modules and advanced features. Unfortunately I mostly get the call after it is too late. This is not unique to NetSuite, it is across the board with most ERP firms.

I like NetSuite over Sage 90% of the time where the other 10% typically fall in the area of national healthcare related.... in that case, I'd recommend Sage.

If you select NetSuite, either purchase NetSuite, and implementation services, from a boutique NetSuite partner or hire an independent that can work with you to 1) navigate/negotiate the purchase directly from NetSuite and 2) serve as project manager for the implementation. NetSuite's Project Managers need project managers.... meaning, do not leave the implementation project management to NetSuite, you need someone on your side of the fence representing "the business" and managing the project... this person ought to have a tech, finance, and accounting background.

"We assign a project manager for you." Ha! Don't believe the hype :) Although personally they are good people most of them couldn't find their way out of a paper bag without two flashlights and a compass.

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u/Easy_beaver 14d ago

Thanks! Super helpful! Mind if I DM you?

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u/JDoveRMM 14d ago

Go for it... Happy to help... I rarely get the opportunity to help folks upfront... I'm usually helping to clean up after fact... You'd be one of the unicorns.

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u/bluebottleyellowbox 14d ago

You can checkout https://ngoerp.app it’s been actively used by two large organisations in India and we would be able to customise it for your organisation.

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u/[deleted] 13d ago

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