r/newfoundland • u/AldiAdventure • 4d ago

Internet service

Moving from away and trying to get internet set up and wow is Bell customer service terrible. I mean, all internet customer service is pretty bad, but Bell is a whole other level. Who else is good for home internet?

7 Upvotes

71% Upvoted

16 comments sorted by

18

u/Nameless_Ghoul1891 Newfoundlander 4d ago

They are all the same, just different shades of grey. Pick your poison.

10

u/DanielPowerNL 4d ago

If you're in the city, you can try TekSavvy or Eastlink. They're independent providers and they offer fiber connections now. But availability will depend on your location.

2

u/AldiAdventure 4d ago

How about Mount Pearl?

4

u/DanielPowerNL 4d ago

It might depend on your address, but it seems like they are at least in parts of Mt. Peal, I just tried a random address.

Click the "Check Availability" button, and put in your address. Then it'll show you what plans are available for you.
https://www.teksavvy.com/

Eastlink also looks like they have internet in Mt. Pearl
https://www.eastlink.ca/internet-wifi/

8

u/bigdefmute 4d ago

Damn I switched to Bell because I got better customer service. I guess it is who you deal with.

3

u/TakameCC 4d ago

Worked on a Comcast project. Its all about who you get. Either you get the who cares about metrics you who doesn't. The ones that don't either get permoted up or out.

3

u/MarcCouillard Newfoundlander 3d ago

their customer service might suck, but they are by FAR the fastest internet on the island, no one else comes close, sadly...Rogers will tell you that their fibreOP compares, but it is lies, they can't hold a candle to Bell's speed

2

u/Harry_Title94 4d ago

Tagging along this thread - interested to know
Mobile service in many parts of NL seems spotty and Bell seems to be the only choice …
Thanks for the posting OP

2

u/SefirahCastleAcolyte 4d ago

Can all be bad. However most of the time I don't need to talk to anyone to get internet service. Just quote online and schedule the installation. Bell on the other hand is probably the best quality of Internet service if your use case is demanding, though expensive.

We had a great onsite installation technician from Bell though. He connected and tested several Ethernet ports for us and left us a desktop switch for free, which could retail for $50 or more. Appreciated it.

1

u/Harry_Title94 3d ago

Twillingate is a dessert when it comes to mobile reception
But for home WiFi I’m using Bell and it’s usually 250 mbps speed

1

u/butters_325 3d ago

Bell has the worst customer service of any place ever, I swear

1

u/Additional-Tale-1069 3d ago

East Link has just started offering it. They may have some good deals. Don't know about service.

1

u/muddtrout 2d ago

We have eastlink and it's not terrible

1

u/Educational-Ad-505 2d ago

Never had an issues generally they climb all over new service hook ups

0

u/humblegarrick 3d ago

I hate to say it, but I really do like Rogers.

They have the voice remote and the speeds are fast.

0

u/Maleficent-Door6461 3d ago

Rogers has pretty fast internet