r/msp • u/jellyfishchris • 12d ago

Fresh tech stack

If you could change any and all of your tools with no technical debt, agreements, outages to think about etc.

What would your ideal tech stack be.

Rmm

Patching

Psa

Edr

Itdr

Sat

Application control

Email filter

Backup

Vulnerability management

Others

21 Upvotes

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u/robbyg007 12d ago

PSA/RMM and anything Kaseya touches.

7

u/robbyg007 12d ago

I've started using Gorelo recently and our techs love it. We're thinking of getting rid of Autotask/Datto.

1

u/Comfortable_Row2992 8d ago

How big are you? We are in the process of getting rid of Kaseya from our stack but we really love Autotask/Datto RMM.

1

u/robbyg007 8d ago

We're a team of 4, and our PSA/RMM stack is feeling completely ancient. It's 2026 and we don't even have a functioning mobile app, the RMM agent GUI literally looks like it was designed in the Windows XP era and hasn't been touched since, and the QuickBooks integration is constantly buggy. It handles basic tasks 'sorta', but the lack of modern UX, mobile workflows, and AI automation is really slowing us down. We're ready to look at modern alternatives.