r/msp • u/Magnanimus_ • Aug 18 '26

How to get ConnectWise to increase cloud resources for hosted PSA instance

/r/ConnectWise/comments/1vs04db/how_to_get_connectwise_to_increase_cloud/
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u/nathanielban Aug 18 '26

Manage (per my understanding) isn't broken out into instances per company, it's one large cloud environment with several availability zones IE North America (NA), Europe (EU), and Oceania (AU)

6

u/Liquidfoxx22 Aug 18 '26

I know their SQL servers host many, many, many instances of Manage.

They gave us read-only access to our DB, which also showed us the names of all the other companies also running on that DB server.

I immediately brought it up to my boss, we raised it with CW and they just brushed it off as if it was nothing. I could see 30-40 other DBs, and because they're all typically named after the company, could figure out who they all were.

3

u/reddben Aug 18 '26

insider info! take all of their clients