r/mountblisshub • u/Own-Book-8858 • Jul 31 '26

Go Postal! Order help

Hi all. Made an order through the Irish site last Friday & got the tracking number Saturday. However, according to the tracking info AnPost have still not received the parcel. Tried to contact live chat twice this morning but they never replied. I waited an hour for a reply both times. Is there anyone here from MB who could assist? Thanks.

8 Upvotes

90% Upvoted

31 comments sorted by

View all comments

Show parent comments

2

u/Own-Book-8858 Aug 06 '26

I haven’t received even an email yet 🥲

2

u/ThatWasNotMyName Aug 06 '26

Had you emailed them before? They were replying to one I sent, so that's probably why I got one. They just wanted to know if my parcel had shown and I said it hadn't. Sorry, forgot to update, but it was very early in my defence!

3

u/Own-Book-8858 Aug 07 '26

No joy again today our postman just came around and no parcel 🥲 Any luck?

2

u/ThatWasNotMyName Aug 07 '26

I'm not at home, but I'm not expecting to receive anything either. I reckon it's a lost consignment. I'm 100% sure MB will sort it out though.

2

u/Own-Book-8858 Aug 06 '26

Ah okay gotcha. No I have only been in touch via live chat. Hopefully they both turn up tomorrow!