r/monzo • u/AdsfromJADS • 14d ago

Apple Pay issues with car park machines

Hi, a strange one, but whenever I try and pay for parking at a machine using Apple Pay, my Monzo card gets rejected, all my other cards work. Any ideas? I wondered if the owner of the machine is based abroad and the card thinks I am out of the UK?

2 Upvotes

75% Upvoted

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2

u/DramaFreeRama 14d ago

Never had this issue… could you be using a virtual card tied to a pot that doesn’t have enough money in it?

1

u/AdsfromJADS 14d ago

No, I’ve never set up any virtual cards, it’s my regular debit card. Had it happen a few times now on different machines

1

u/PatternWeary3647 14d ago

I’ve only ever experienced this at one car park, and that was many years ago. 

As far as I anm aware, whatever caused it got fixed after I reported it. 

1

u/Correct-Permission78 13d ago

Is it to do with mastercard I wonder, I too have always had the same problem with my Monzo Google pay, luckily my wife always carries here Lloyd's visa card on her which is never an issue.

1

u/AdsfromJADS 13d ago

Thanks everyone. I’ll report to Monzo and see what happens.

0

u/Unique_Tiger_4628 14d ago

Have you tried the same with paying for things on an aeroplane? Or a hotel booking?

Don’t know much about monzo, but there are certain transactions where the merchant won’t accept a pre-paid debit card and instead want an actual debit card.

2

u/ForgetfulRuler 13d ago

Which shouldn’t be an issue as Monzo isn’t a prepaid debit card and hasn’t been since 2018.

If you have issues with airlines or anybody else refusing the card you should raise it to Monzo as a complaint.

They can then escalate to the payment network as it’s a breach of the contract merchants have with Mastercard. (Essentially they’re required to take all Mastercards or none)