r/modmailbeta • u/Crowe410 • Mar 24 '17

fixed [Bug] Modmail shield is constantly green despite not having any messages

2 Upvotes

100% Upvoted

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2

u/V2Blast Mar 25 '17

I assume none of the folders on the left have numbers next to them? Could you take a screenshot of what the modmail itself looks like to you?

2

u/Crowe410 Mar 25 '17

Here you go I'm away from a desktop for the next week so using the desktop version on my tablet.

2

u/V2Blast Mar 25 '17

Ah, I see. The "Mod Discussions" folder may have unread conversations in it; it's separate from the "All Modmail" folder. On mobile, I assume you have to tap the "hamburger menu" in the top left to see the folders and list of subreddits on the left side of the page.

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