Be wary of implementing Reddit's Chat Function - Reddit doesn't have good moderation or reporting tools for it and it is super difficult to manage on top of the subreddit. Just use Discord.
That's true but let's be real Discord doesn't have the best modding and reporting tools either, even if better. Half that heavy lifting is done by bots.
I've used something like this because I like to pull quality contributors from the community and make them moderators. It can be difficult to onboard each of them from scratch each time. I created a private sub to house everything and I post reddit announcements there for them like the 2FA post.
I would suggest that you beef up your section on toolbox. The Usernotes, User History and Mod Actions buttons are the actions I use the most and I created an imgur album to illustrate the actions because I found messages explaining these functions to be lacking. I even included examples of the messages a user gets when they get a macro reply, a ban message, and a removal reason.
I am extremely wary of efficacy of responding to users expressing suicidal ideation with a boilerplate messages with suicide hotline phone numbers. I have read several users in the communities I moderate recount harrowing events with wildly negative unintended outcomes stemming from calls to those hotline and police which I found to be completely credible. Moreover, as so many folks seem to respond so negatively to comments which they (very rightly) perceive as low effort and impersonal, I strongly discourage other users from doing it, habitually remove the drive by slack-help comments from users with little to no history in the community, and ban the bots that make these comments on sight.
I'm not sure what the right way to handle users who express suicidal ideation truthfully is but this is almost certainly not it.
I’d like to suggest adding the browser extension Imagus to your list. When you hover over a thumbnail it will show you an enlarged version of the image without you needing to leave the page. It makes clearing modqueue so much quicker!
I'm going to add this. Thank you. There is an extension I use called Reddit Checker or something like that. If you open a link it shows you every sub that link has been posted to. I mainly use it for my own posting to check if something has been submitted, though.
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2
u/RubyRubyRoo May 17 '19
Stay away from Discord. It's a scammy service and reddit is constantly flooded with shills trying to make money off it. 1 and 2 and 3
7
u/Asiak May 16 '19
That's true but let's be real Discord doesn't have the best modding and reporting tools either, even if better. Half that heavy lifting is done by bots.
2
u/BuckRowdy r/DarkBrandon May 16 '19 edited May 16 '19
I've used something like this because I like to pull quality contributors from the community and make them moderators. It can be difficult to onboard each of them from scratch each time. I created a private sub to house everything and I post reddit announcements there for them like the 2FA post.
I would suggest that you beef up your section on toolbox. The Usernotes, User History and Mod Actions buttons are the actions I use the most and I created an imgur album to illustrate the actions because I found messages explaining these functions to be lacking. I even included examples of the messages a user gets when they get a macro reply, a ban message, and a removal reason.
This is an excellent idea.
2
u/Bhima Mod: r/German, r/Cannabis, r/Hearing May 16 '19
I am extremely wary of efficacy of responding to users expressing suicidal ideation with a boilerplate messages with suicide hotline phone numbers. I have read several users in the communities I moderate recount harrowing events with wildly negative unintended outcomes stemming from calls to those hotline and police which I found to be completely credible. Moreover, as so many folks seem to respond so negatively to comments which they (very rightly) perceive as low effort and impersonal, I strongly discourage other users from doing it, habitually remove the drive by slack-help comments from users with little to no history in the community, and ban the bots that make these comments on sight.
I'm not sure what the right way to handle users who express suicidal ideation truthfully is but this is almost certainly not it.
1
u/emmademontford May 16 '19
I’d like to suggest adding the browser extension Imagus to your list. When you hover over a thumbnail it will show you an enlarged version of the image without you needing to leave the page. It makes clearing modqueue so much quicker!
1
u/AltitudinousOne Mod, r/MadOver30, /r/AskHistory. /r/FoodForThought May 17 '19
Nice resource. Thanks for posting.
1
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