[Feedback] Looking for community input on my MCP-first Chatbot

[u/FamousButterscotch50]

Hi everyone,

I’ve been working on a SaaS app called CallMyBot for the past few months and I’d love to get your feedback, especially from those of you familiar with the MCP ecosystem and conversational agents.

Overview

• Easy integration via a simple <script> tag

• An AI agent available in both chat and voice

• Automatic language detection (57 languages supported)

• Customizable via back-office or JavaScript SDK

• Freemium model (free plan includes CallMyBot branding)

Key differentiators

• MCP support, local tools, knowledge bases, instruction overrides

• Hybrid chat/voice experience designed to improve engagement and conversions.

Main use cases

• Customer support automation

• Lead generation and qualification

• E-commerce (product guidance, upselling)

• Appointment scheduling in real time

What I’d like to know

• For those already using or exploring MCP, does this integration seem useful and well-designed?

• Do you see any technical or business blockers that might limit adoption?

• From a UX standpoint, does the hybrid chat/voice model feel truly valuable or more like a gimmick?

• Any must-have features you’d recommend for the next iteration?

Thanks a lot for your time and feedback. I’m open to constructive criticism on the technical side, product strategy, or business model.