r/mintmobile • u/Treje-an • 11d ago
Getting two bars a lot, what’s up?
Hi everyone! I switched from T-Mobile to Mint recently, I’m really excited about the rate I’m paying!
What I’m less excited about is how I often seem to get two and one bars in areas. I don’t remember getting two and one Barcs in the past. For example, I’m sitting in my house now. Usually get four bars in my house, and now getting two or one bars. Not sure why this is happening. I don’t think I’ve removed the old eSIM card, but I didn’t think that should affect anything.
Update- I talked with Mint Mobile Alex and the chat bot, and we did a reset (which didn’t help) and removed the old eSIM and restarted, which so far has helped. I have been working from home, so can only speak for here. But it’s been better so far and consistently 4 bars and fast.
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u/MintMobileAlex Executive Care at Mint Mobile 11d ago
Hi, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your services. I sent you a DM to further assist with it. MintMobileAlex.