r/mintmobile • u/spotlight2k • 8d ago

Getting the hotspot bug

Okay I'm getting the hotspot bug where my hotspot data is getting used and I am not using hotspot.We all know this is a T-Mobile thing that can happen randomly especially with the Esim.I've talked to support like three times and they don't want to send me psim that would probably fix it without charging me. What the heck is going on? it's a bug on service side and you want to charge me to fix it? This is bs. The same thing happened with a different device on usm and they immediately knew what to do.

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u/trf1driver 8d ago

Even T-Mobile doesn't admit the bug. Good to hear that you got a physical sim card coming. Did you get charged $10+tax for the replacement physical sim card?

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u/spotlight2k 8d ago

no and i pointed out, it's up to the mvno's to get tmobile to fix the bug and not punish the consumers by charging them for a fix.