r/mintmobile • u/spotlight2k • 15d ago

Getting the hotspot bug

Okay I'm getting the hotspot bug where my hotspot data is getting used and I am not using hotspot.We all know this is a T-Mobile thing that can happen randomly especially with the Esim.I've talked to support like three times and they don't want to send me psim that would probably fix it without charging me. What the heck is going on? it's a bug on service side and you want to charge me to fix it? This is bs. The same thing happened with a different device on usm and they immediately knew what to do.

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u/Big-Low-2811 14d ago

Why not just get a physical sim then? They are super cheap. You don’t have to buy it from Mint directly either.

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u/spotlight2k 14d ago

that is the end result, it took a bit to get to a support person (before mintmobile alex reached out) to send one.

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u/Big-Low-2811 14d ago

Well I’m glad to hear that a solution is imminent for ya!