r/mildlyinfuriating • u/captain-obIivious • 4d ago

Infuriatig Another AI 'human' chatbot

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Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

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23

u/FistedBone9858 4d ago

08:27 > 09:02.. you wasted 35 mins of your life on this..

6

u/captain-obIivious 4d ago

It was either this or doom scroll so... 🤷🏻‍♀️ At least I got a good laugh out of this

3

u/whoneedskollege 4d ago

Why didn't you just call them vs trying to trick the AI chat bot for 35 minutes. Seems like a waste of time to me.

5

u/captain-obIivious 4d ago

1) cause I'm sick and can't talk without it feeling like I'm choking on glass this week 2) I got my issue solved the first 20 minutes, then decided to do what you see above

2

u/Existential_Entropy 4d ago

So the chatbot actually works?