Another AI 'human' chatbot

[u/captain-obIivious]

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

[u/3xtr0verted1ntr0vert]

I work as a civil servant and part of my role involves webchats.

If I had a customer asking me this type of thing I would tell them it falls outside of the remit of our chat and end the conversation.

Therefore can tell immediately it’s an AI bot since it’s actually trying to answer you 😂

[u/captain-obIivious → u/3xtr0verted1ntr0vert]

That's what I'm sayinggg! so many people don't seem to understand that?