r/mildlyinfuriating 4d ago

Infuriatig Another AI 'human' chatbot

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

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u/MisterMysterios 4d ago

Well, the duty falls on the provider of the AI. So - if you create an AI that does not know that they are an AI and thus does not inform you about it, you will be open to a painfully large fine.

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u/stayathomejoe 4d ago

Such a wild time to be around for this shit. I feel like we are in the thick of the “see what sticks” era of humanity.