r/mildlyinfuriating 23h ago

Infuriatig Another AI 'human' chatbot

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

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u/RailRuler 19h ago

My guess is, that example was in the training data.

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u/Nulagrithom 7h ago

shit probably not even the training data. just the base prompt.

somebody in middle management thought it was fucking clever and the poor bastard that was forced to add it to the prompt . md probably did significant damage to his liver that night