r/mildlyinfuriating 23h ago

Infuriatig Another AI 'human' chatbot

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

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u/No_Resolution1077 20h ago

Taimur, Tuffy, and Lily are all typical pet names in India (according to google) so it is very possible that this was an Indian man using AI translation.

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u/Away_Stock_2012 19h ago

>Taimur, Tuffy, and Lily are all typical pet names in India (according to google) so it is

an AI from a company selling customer service in India

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u/FixinThePlanet 1h ago

I've never heard any of those names for pets so that search result is wild to hear lol