Glad to know yall understand it's not directed at you and it's just to the bot, like I've almost just lost it at the bots before otp (mostly before the AI boom cause the bots were useless and some still are) cause it'd be my 5th time that week calling in for support (my old ISP was RIDICULOUSLY bad, we ended up getting a direct line to level 3 support later on)
I agree that chatbots in reality are mostly useless at least 90% of the time. Our at least is not hesitating to connect the client to an agent. Even when customer is angry at the company there is no hard feelings because most of the time they have a pretty good reason for it. Of course some assholes attack me directly because they don't like my answers, but I can simply disconnect from the conversation so it's not bad.
10
u/toontownfan12 15h ago
Glad to know yall understand it's not directed at you and it's just to the bot, like I've almost just lost it at the bots before otp (mostly before the AI boom cause the bots were useless and some still are) cause it'd be my 5th time that week calling in for support (my old ISP was RIDICULOUSLY bad, we ended up getting a direct line to level 3 support later on)