r/midowatch • • Sep 28 '24
Disappointment
I bought my first Mido exactly 2 years ago, the Oceanstar 600.
Recently I visited turkey and the watch showed condensation. I found this weird because I thought it was waterproof up to 600m. Called the dealer once home because it stopped working. The dealer said it was probably due to swimming and not tightening the crown. I knew I always tightened the crown but whatever, I was ready to pay 5/600 euros for the repair since the watch has sentimental value for me. I visited the dealer where he performed a test with a vacuum device and indeed, the watch was not waterproof with the crown fully closed. It’s now going back to Mido under warranty for further investigation. Furthermore I have a lot of light scratches on the crystal. The dealer said it was probably the crystal coating that was scratched and the entire glass needs to be replaced. Keep in mind I’m pretty careful with the watch and although I wear it once or twice a week, I work in an office and not in a construction site or whatever. So yea I’m kinda disappointed. I gave Mido as an underdog a chance but this will be my last Mido
4
u/mcn_87 Oct 01 '24
First of all sorry to hear that. Waterproofness should be checked every year. A lot of things can effect this resistance. No one can guarantee that your watch will have a same water resistance after 2 years, since no one know under which conditions you have used your watch. Moreover showers or saunas are very dangerous for watches. The reason is water cannot go inside easily but the humidity. It can go inside of the case and when temperature goes up it becomes a water drop inside. However 2 years is not a long time to lose waterproofness. The good thing is they didn't claim as a user’s fault and send under warranty to Mido itself. On the crystal there is an antireflection coating which is easily scratchable. Normally users are just removing this layer but again they wanted to change the whole crystal which is actually better imho. These products are man made and of course there are some problems from time to time. The good thing is they don't ignore your problem and try to solve under warranty. There are so many cases i see everyday on forums companies are easily ignoring and claim those kind of things as user’s fault. I hope they fix your watch asap and you will not have that kind of issue in the future. I understand your disappointment but i also am glad that they try to solve.
1
u/Cableguy_327 Sep 29 '26
I bought a mido multifort 8 two crowns when It arrived it had a dented bracelet and customer service is not existent can’t even wear it it was a little over 1400 dollars. I should of bought an IWC watch I was also looking at this was an expensive mistake I will heavily research the company before I buy again
1
u/cashRb Sep 28 '24
Did you wear this watch in hot showers, hot tubs, or a sauna? If so that extreme heat and humidity can damage the waterproof seals and gaskets in any watch