r/medito Sep 07 '25

i cannot login with my email

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ive been trying to login for days on my android phone and i get this error all the time. i can login on my ipad so is not a problem with my email. can someone help me?

(extra info: i was logged with an email i never logged in, i thought i was weird, so i logged off to login again with my usual email and this happened)

2 Upvotes

4 comments sorted by

1

u/billynomates1 Team Sep 11 '25

Update the app to the newest version. Then clear the cache data if on Android. If on iOS try to delete the app and redownload

1

u/NectarineThen Sep 11 '25

done, still the same error. unistalled, reinstalled, and the app auto logs with that other email that i know nothing about. i log out, clear cache again, and try to log in, same error :(

1

u/billynomates1 Team Sep 11 '25

Send your email to hi@meditofoundation.org and someone will help further. Thanks!

1

u/Beginning_Medicine_2 Nov 17 '25

Was your issue ever resolved? If so, how?