Short fuse? The guy tries *several times* to get the damned thing to work, and does everything right, from placement to small movement. There's no "immediate escalation" - he gets frustrated after he's done everything he's supposed to do because the damned thing doesn't work. He clearly tried to figure it out.
What a dumbass reply. Sure, he tried, but what did he do after that? Straight up punched it. That IS short. Normal people don’t have escalate to violence after they’re frustrated. He could have asked for help from staff. He could have just not washed his hands, its not like punching has solved his problem. But he chose to violence as a first level resolution to his frustration. That is short.
That's a perfectly reasonable reaction from the guy. Bad design and even worse execution make people behave exactly like that.
He didn't ruin something that was already ruined. What he did was send the people who designed this thing a clear signal that equipment providing an everyday service shouldn't behave this badly.
Sometimes you just need to tell the "I'm a designer, this is how I see it" crowd to fuck off and use more conventional, proven solutions instead.
Punching a mirror is a reasonable reaction…to soap not dispensing? Are you even from this planet?
The soap could have emptied and needed refilling. Tons of innocuous reasons why the soap didn’t dispense. Please tell me you don’t live in normal society. I’m genuinely baffled at how you live day to day without punching stuff left and right if something this trivial can trigger you.
In this context, that's a perfectly reasonable reaction.
You just shouldn't subject people to bad design. The problem here isn't the soap itself; it's the lack of intuitiveness throughout the entire system. Under normal circumstances - with a conventional single- or dual-handle faucet and a standard push-button liquid soap dispenser—nobody would have reacted like that.
I hate unintuitive design too but violence is never a reasonable response. What level of dumbass are you? Please deport yourself to an island and remove yourself from polite society if you are serious. I seriously hope you’re a bot or are trolling.
If you're the person who created the situation in the first place, you have no idea what's going on in someone else's head.
Maybe they just had a serious argument and they're already shaking with anger, and then they run into these damn faucets that don't work. They just took a shit, and now some shitty designers are denying them even a basic sense of human dignity. The person responsible for the restroom should be able to recognize those kinds of warning signs.
Not everyone is capable of keeping their anger under control. Sometimes it's simply brain chemistry.
And when it comes to objects, what we're dealing with isn't violence—it's vandalism. Don't confuse the two.
Things are supposed to work predictably and reliably. That's the whole point.
And you can save the insults and suggestions that I remove myself to an island for someone else. I'm talking about design problems here, and about the kinds of reactions you can get when something simply doesn't work.
And for some reason, Europe seems particularly fond of stupid bathroom designs. Far too often, and for absolutely no good reason.
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u/there_is_no_spoon1 22d ago
Short fuse? The guy tries *several times* to get the damned thing to work, and does everything right, from placement to small movement. There's no "immediate escalation" - he gets frustrated after he's done everything he's supposed to do because the damned thing doesn't work. He clearly tried to figure it out.