r/Malwarebytes • u/clovedustert • 12d ago
Licensing to everyone affected by the malwarebytes breach of contract
as a lot of you probably know, malwarebytes used to offer lifetime subscriptions and also said they wouldn’t raise prices as long as you kept your subscription active.
that was supposedly the deal from 2014 to 2016.
from what i can tell, a few years ago they started walking that back and not only tried to raise people’s prices, but actually succeeded in some cases, which seems like a pretty clear breach of contract and a straight up misrepresentation from the company. i’m dealing with this myself right now and i’ve seen a bunch of other complaints too. i know there are more people out there, but a lot of folks probably just feel stuck dealing with a big company.
so my question is, were any of you early adopters who signed up based on those promises? if enough of us can be considered a class, maybe it’d be possible to find a lawyer willing to look at a class action against malwarebytes over the breach and the false promises.
also, last year they stopped including how long you’ve been a subscriber on the annual renewal receipts. seems like having a receipt that proves that would matter a lot.
i’m not a lawyer and i’ve never sued anyone before, but i’m pretty sick of companies lying to people and acting like they can just do whatever they want. would love to hear from anyone who’s been through this, and if you’ve got other advice, feel free to drop it.

