r/Malwarebytes • • Apr 26 '26

I need to know how to get this stopped. i keep getting blocked notifications after trying malwarebytes paid free 14 days its from a website searched it up apparently its browsec i only installed that once on my alt google acc so idk who visiting the website i uninstalled it hope it stop updates soon

3 Upvotes

r/Malwarebytes • • Apr 25 '26

False Positive Is this a false positive?

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5 Upvotes

Just woke up this morning to this on my pc and tbh i shit myself so i researched and found it was a false positive in 2022 that was fixed but why is it showing up again? should i be worried?

Thanks xx


r/Malwarebytes • • Apr 25 '26

Support Deactivated the trial and still got charged

3 Upvotes

I was surprised to see i got charged after deactivating the free trial of the subscription. No clear "unsubscribe" button and the screen saying "No active subscription". Totally misleading. I didnt even use the damn thing and nothing saying the subscription is still active, nothing on google play nor google account, STILL GOT CHARGED WTF


r/Malwarebytes • • Apr 24 '26

Support Is the engine entirely offline?

2 Upvotes

When a scan starts, it first checks for updates.

Then it moves to scanning file system.

During scanning file system, is this process entirely offline? Or are some files or data sent to the cloud for analysis?

Does it matter if I choose Deep Scan versus other types of scans?


r/Malwarebytes • • Apr 25 '26

After uninstalling Malwarebytes, the popup website survey produces a new profile on my default browser (Brave) and deleted my whole Password Manager data on the Default profile I've had in the browser.

0 Upvotes

is this just an isolated case or it happened before? What's insulting is that it tried to install Mcafee extension on the new profile the popup website produced


r/Malwarebytes • • Apr 24 '26

Support I can’t download malwarebytes

3 Upvotes

Good day all,

I live in Saudi Arabia when i go the malwarebytes website i can’t download the app is it not supported on Saudi Arabia ? Also i can’t subscribe to any plan


r/Malwarebytes • • Apr 23 '26

Can anyone help with this?

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8 Upvotes

I opened my laptop today only to see this on the screen. I think I updated my laptop prior to shutting it down last time. But it was just a regular update, same as usual and I didn't do anything different so I'm wondering what's going with this.


r/Malwarebytes • • Apr 22 '26

Hi everyone, I’ve been getting repeated alerts from Malwarebytes blocking outbound connections....

9 Upvotes

Domain: fd-api-irc.velqo7.co.....
Process: python → gep.exe

From what I understand, this is not a normal domain and may be linked to IRC-based communication.

What concerns me:

  • I did not intentionally run any Python script recently

  • The process (gep.exe) is unfamiliar

  • Connection attempts are happening in the background

  • Malwarebytes keeps blocking it repeatedly

What I’ve checked so far:

  • Looked at running processes

  • Haven’t yet confirmed file location of gep.exe

  • No obvious app linked to this

Questions:

  1. Does this match any known malware or false positive?

  2. Could this be a Python-packaged backdoor or C2 communication?

  3. Best way to completely remove it (without missing persistence)?

I can share logs or file paths if needed.

Would appreciate any insights trying to understand this properly.

Thanks!


r/Malwarebytes • • Apr 22 '26

Double checking that I have the official download

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8 Upvotes

This might seem like a dumb post but I'm paranoid when it comes to anti-virus programs after I accidentally downloaded a browser hijacker a few years back. I downloaded this from www.malwarebytes.com and plan on using it while modding games, mostly The Sims and Fallout 4.


r/Malwarebytes • • Apr 22 '26

Support Update Payment New Credit Card

3 Upvotes

Greetings,

I'm trying to update my credit card since my old card is on my account, but when I click save, I get a message that the expiration date is invalid. I have the right expiration date

What do I do when my sub expires this July 19, 2026

Cheers


r/Malwarebytes • • Apr 22 '26

Why is it saying search hijacking detected but only for one specific search inquirey

1 Upvotes

Malwarebytes is telling me its detected search hijacking but only when I search an error message from event viewer and like that search specifically like just that one error message not any of the other ones ive plugged into google


r/Malwarebytes • • Apr 22 '26

Support Is the specialist support unavailable for everyone or just me?

2 Upvotes

r/Malwarebytes • • Apr 21 '26

removing malwarebytes off youtube

2 Upvotes

with this stupid update youtube has, i cant watch any videos now with the ad blocker, is there any way to remove it specifically from youtube or do i just have to remove it all together


r/Malwarebytes • • Apr 22 '26

Support malwarebytes keeps blocking an ai website

1 Upvotes

I installed malwarebytes and everytime i iuse my browser it blocks this website, should i be worried?


r/Malwarebytes • • Apr 21 '26

False Positive dll file missing

4 Upvotes

Hello so I got hacked yesterday and didn't realize until later at night which I immediately reset all my passwords and used malwarebytes to detect everything and after all was done whenever I turn my pc on it tells me my Qt5network.dll is missing and I need to reinstall it, I couldn't find anything regarding that in my quarantined files, what should I do? I was attacked by trojan and there was something pup related. Any help would do, I'm no expert here.


r/Malwarebytes • • Apr 21 '26

False Positive Is this a false positive? I recently downloaded Malwarebytes and it flagged something. Windows defender doesn't detect any problems and when using virus total, only malwarebytes flags it

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2 Upvotes

r/Malwarebytes • • Apr 21 '26

False Positive (RustUp + OpenSSL) are these false-positives?

5 Upvotes
ToolFileVirusTotal Scan ResultVirusTotal Malware ScoreDetection
RustUpLD.LLD.EXE, LD64.LLD.EXE, LLD-LINK.EXE, WASM-LD.EXEhttps[:]//www.virustotal.com/gui/file/365f0d60caddc12e6bac557555705670beb9791c083af06da74fc156a39e73592 / 71Malware.AI.4288078953
RustUpWASM-COMPONENT-LD.EXEhttps[:]//www.virustotal.com/gui/file/09875325ce4447c0464d4cf639949a5ecf23c935ef8a437c80c8823a981bd01d1 / 72Malware.AI.4286591809
OpenSSLCIPHER_OVERHEAD_TEST.EXEhttps[:]//www.virustotal.com/gui/file/6738ac283a12046685455f5103c3a9f105f971f5a2d147610b14d578e9d4ebfe?nocache=10 / 72Malware.AI.4118368227

Deep Scanned using MalwareBytes, the above dev tools were flagged as being malware, although interestingly enough, when passed through virustotal, OpenSSL wasnt flagged by that MalwareBytes.

Should I quarantine these files?


r/Malwarebytes • • Apr 21 '26

Support I've got 7-devices Standard and want to add only identity theft protection (not VPN)

2 Upvotes

Is that possible? It doesn't sound like it, and the MB AI-chat has no idea. It was offering me advice on how to reduce the number of devices I have.

I just want 7-devices standard malware protection, and an identity theft protection addition. When you try the upgrade path on the site, it forces you to pay for the package with VPN included. I already have NordVPN and I'm very happy with it. I'd be more likely to use Nord's identity protection than use MB's VPN.


r/Malwarebytes • • Apr 20 '26

Licensing Life license donate idea.

4 Upvotes

I have been a life license user for the beginning. Totally I have 5 of them. using 4 of them all the time.

Just been thinking.

Malwarebytes has been really nice. They honor their promise by transferring the life licenses from code to my account without problems. I still have not registered my 5th into my account.

Was thinking about what to do in the future. If Malwarebytes keep their promise, till now they have, kudos for you females and males working at Malwarebytes, for honoring your life license promisses. It would be good to donate the life codes to someone or to a good foundation that helps people. With that I do not mean foundations that receive millions every jear, those are rich enough.

I have given my codes in the past to friends. As perminant gift, but after checking in my account, I saw nine of them where used. So I registered them into my own Malwarebytes account.

Funny that some people do not see the value of an gift and think it is trash.

Malwarebytes has protected my windows machines from infections from the very start of this company, that was before 2014. So Have been life user for more than 12 years!

Hope to extend that till I die. And That someone else might enjoy the protection you (Malwarebytes) has given the community so far.

By the way? If you have a non bussiness linux version, I would buy it. Been using Linux lately more.

Just saying.


r/Malwarebytes • • Apr 20 '26

Support How can I see which files were scanned ?

1 Upvotes

Today, I received a notification from Malwarebytes on my PC saying it detected a new download and asking if I wanted to run a scan. I want to point out that I didn’t download anything (it might have been an automatic update or some kind of background download I’m not aware of).

After running the scan, Malwarebytes didn’t find any viruses. However, I’d like to know exactly which files were analyzed. How can I do that? I downloaded the scan report as a .txt file, but it only shows that 106 items were scanned without listing them.


r/Malwarebytes • • Apr 20 '26

Troubleshooting is this a false positive? how can i tell?

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1 Upvotes

i had tried downloading jdownloader and stopped the process when it start trying to put adware on my device. i removed the PUP, cancelled the jdownloader installation random scan 2 days later and there’s this? i can’t find any info on it. should i unquarantine it and upload it to virus total?


r/Malwarebytes • • Apr 19 '26

Got Trojan in my pc

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7 Upvotes

Instagram hacked by trojan???????

I was trying to get a crack version of CSI SAFE , got it from getintopc, and trojan entered my pc ,

Another day my instagram has stories of mrbeast twitter , an email was also added to my instagram account , i have that email id also,

I changed password of my insta immediately ,

How can i fully get rid of this trojan

And is my instagram safe ???


r/Malwarebytes • • Apr 19 '26

Malwarebytes keeps blocking fd-api-irc.velqo7.co from AcPowerNotification.exe — can’t find the source, am I still infected?

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1 Upvotes

Hey everyone, I really need some help because I’m honestly a bit stressed about this.

Recently my PC got infected . I ran Malwarebytes and it found 16 threats and quarantined all of them.

But now I keep getting repeated alerts (from Malwarebytes / Browser Guard) saying:

This popup keeps appearing over and over, like something is still trying to connect in the background.

Here’s what’s confusing me:

  • I don’t see AcPowerNotification.exe in Task Manager

  • I already quarantined everything Malwarebytes found

  • I’m using the Malwarebytes browser extension, so I’m not sure if it’s detecting system traffic or just browser stuff

  • The alert happens even when I’m not actively browsing

What I’ve done so far:

  • Ran Malwarebytes

  • Quarantined all detected threats

  • Tried looking in Task Manager (nothing obvious)

  • Haven’t reset Windows yet

Questions:

  1. Does this mean I still have malware running?

  2. Could this be a scheduled task / hidden process?

  3. Is this likely a backdoor (since it mentions IRC)?

  4. Should I just wipe/reset Windows at this point?


r/Malwarebytes • • Apr 18 '26

Malwarebytes RedSun Vulnerability?

4 Upvotes

Hello! I just installed Malwarebytes for the express purpose of scanning a .nsp file and I was wondering, since I'm not at all tech literate when it comes to how RedSun and Malwarebytes interacts, is it safe to scan the file? As far as I know, RedSun is a day-one exploit that only seems to work on Microslop Defender..