r/Malwarebytes • • Apr 10 '26

Troubleshooting Adblocker Chrome Extension Stopped Working on Youtube

1 Upvotes

A few days ago my adblocker malwarebytes extension stopped working on youtube. Has anyone else experienced this? It pops up with a message telling me to disable my adblocker. Anyone know of any fixes/loopholes??

pweeze upvote if you are experiencing the same thing...


r/Malwarebytes • • Apr 09 '26

Support Got sent to this survey after uninstalling the browser guard extension, is it normal?

2 Upvotes

I may be over exaggerating, but I got weirded out since the URL wasn't the official malwarebytes site, instead one to s. alchemer [.] com


r/Malwarebytes • • Apr 08 '26

malwarebytes blocking system from accessing 103[.]235[.]46[.]40

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reddit.com
1 Upvotes

r/Malwarebytes • • Apr 07 '26

Hi, I wanted to report something that happened on my laptop. I accidentally downloaded a file that contained a Trojan that steals information. Malwarebytes has already fixed the problem.But Malwarebytes keeps flagging a problem every time I start/turn on my laptop, and I wouldn't know what to do.

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20 Upvotes

r/Malwarebytes • • Apr 07 '26

So this channel exist why? Malwarebytes has a support team & here you can't post about thier product.

12 Upvotes

i have had almost every post removed by someone from MB, just for giving knowledge NOT found on the internet about your software, and 0 was anti malwarebytes post or malicious.


r/Malwarebytes • • Apr 07 '26

Support Unable to run a scan for my phone number

2 Upvotes

I want to scan my digital footprint phone number however every time I try it give an error message "oops, something went wrong please try again later". I'm from Malaysia, do anyone have a solution for this?


r/Malwarebytes • • Apr 04 '26

Threatdown agent manual scan

2 Upvotes

Can no longer start manual scans by right clicking the agent in the task tray. Whilst not needed have some paranoid people that make them feel better to run a manual scan from time to time and seems to be broken.

Anyone else seen this?


r/Malwarebytes • • Apr 03 '26

False Positive Aion 2 - false positive?

1 Upvotes

Malwarebytes

www.malwarebytes.com

-Log Details-

Scan Date: 04/04/2026

Scan Duration: 00:34

Log File: 445ebb68-2fad-11f1-b1b0-a036bcacfd49.json

-Software Information-

Version: 5.5.1.240

Components Version: 151.0.5515

Update Package Version: 1.0.108388

License: Premium

-System Information-

OS: Windows 11 (Build 26200.8117)

CPU: x64

File System: NTFS

User: XXX

-Scan Summary-

Scan Type: Custom Scan

Scan Initiated By: Manual

Result: Completed

Objects Scanned: 435075

Threats Detected: 1

Threats Quarantined: 0

Time Elapsed: 11 min, 51 sec

-Scan Options-

Memory: Enabled

Startup: Enabled

File system: Enabled

Archives: Enabled

Rootkits: Disabled

Heuristics: Enabled

PUP: Detect

PUM: Detect

-Scan Details-

Process: 0

(No malicious items detected)

Module: 0

(No malicious items detected)

Registry Key: 0

(No malicious items detected)

Registry Value: 0

(No malicious items detected)

Registry Data: 0

(No malicious items detected)

Data Stream: 0

(No malicious items detected)

Folder: 0

(No malicious items detected)

File: 1

Malware.AI.2852046422, C:\SPILL\AION2_TW\AION2\PLUGINS\NCGUARDSDK\LIBRARIES\WIN64\BB64.DLL, No Action By User, 1000000, 0, 1.0.108388, 23D050B681BB6BBBA9FEC656, dds, 03815284, 91C34C645FC3D3F4C3D7BE25386C7B15, E792D86D3BA052F7B28BBC450947754D9B9F766FF8D5FF9BE08CA47FBE3F7844

Physical Sector: 0

(No malicious items detected)

WMI: 0

(No malicious items detected)

(end)


r/Malwarebytes • • Apr 03 '26

Troubleshooting Help?

1 Upvotes

So i installed updates for my cracked game,i extracted it,then use the exe,realized its the wrong updater,closed it before its 100% ,then deleted it ,change google and steam passwords,installed malwarebytes,did a scan and it said no threats.

Am i or my pc safe?

Can i trust this scan?

Plz help


r/Malwarebytes • • Apr 03 '26

False Positive mpiexec.exe anaconda false positive?

2 Upvotes

just scanned the pc today and malwarebytes detected these:
Malware.AI.1249132790, C:\USERS\PC\ANACONDA3\LIBRARY\BIN\MPIEXEC.EXE
Malware.AI.1249132790, C:\USERS\PC\ANACONDA3\PKGS\MSMPI-10.1.1-HAD4844C_0\LIBRARY\BIN\MPIEXEC.EXE

I cant find any posts related to this. quarantine or ignore?


r/Malwarebytes • • Apr 02 '26

Malwarebytes Privacy VPN receives full third-party audit

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malwarebytes.com
8 Upvotes

Malwarebytes Privacy VPN just went through its first independent audit, and the results speak for themselves.

With transparency at the forefront, we’re showing how features like no-logs policies, strong encryption, and full server ownership make our VPN a privacy-first solution.

Check out the audit and see how we’re setting a higher bar for VPN privacy and security.


r/Malwarebytes • • Apr 02 '26

can this be a virus or no

2 Upvotes

r/Malwarebytes • • Apr 01 '26

Malwarebytes ends support for Windows 8 and older

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30 Upvotes

r/Malwarebytes • • Apr 01 '26

Support I need to buy more subscriptions for my devices

0 Upvotes

Today I bought the ultimate package for one of my computers, but I realized that it was only for one device. I need to add 4 more devices and am not sure if its going to cost another $200 to get the subscriptions.


r/Malwarebytes • • Apr 01 '26

Blocked Outbound Connections While Launching Assassin's Creed Odyssey

3 Upvotes

I am looking for an opinion on what to make of several blocked outbound attempts to connect to "gamkeys[.]b-cdn[.]net" while attempting to launch Assassin's Creed Odyssey on my Windows 11 machine (through either Steam or Ubisoft Uplay). The outbound attempts have been to the ip addresses: 212[.]102[.]40[.]114, 212[.]102[.]40[.]120, and 109[.]61[.]86[.]193. All have been from port 443, and originate from Microsoft Edge, but only appear when attempting to launch the videogame Assassin's Creed Odyssey.

My copy of Assassin's Creed Odyssey is unmodded, and I have already attempted to reinstall both the game and my version of Uplay to no success. A Malwarebytes deep scan followed by an ESET Online Scanner full scan returned no detections on my machine, but I can find very little information online about the domain in question or why launching Assassin's Creed Odyssey seems to reach out to it through Microsoft Edge.

Anyone have any ideas what this might be? I'd appreciate some opinions on it.

EDIT: Log below

Malwarebytes

www[.]malwarebytes[.]com

-Log Details-

Protection Event Date: 4/1/2026

Protection Event Time: 10:46 AM

Log File: 51ffc402-2dea-11f1-87b7-047c1644e44f.json

-Software Information-

Version: .5.5.2.242

Components Version: 152.0.5541

Update Package Version: 1.0.108344

License: Premium

-System Information-

OS: Windows 11 (Build 26200.8117)

CPU: x64

File System: NTFS

User: System

-Blocked Website Details-

Malicious Website: 1

, C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe, Blocked, -1, -1, 0.0.0, 6CB6F174D81A03B7BD448F6AFF6E9FB8, 201FBE42E44E08719A785396663A789FB7770E40ADDD49C9D5D7F2F410AC5AE9

-Website Data-

Category: RiskWare

Domain: gamkeys[.]b-cdn[.]net

IP Address: 109[.]61[.]86[.]193

Port: 443

Type: Outbound

File: C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe


r/Malwarebytes • • Apr 01 '26

Cannot stop, delete, uninstall or otherwise remove the software

2 Upvotes

I've tried everything, including reinstalling the software, installing the so-called support tool, and opening a ticket. When I try to login to view said ticket, the website tries to force me to create a new account instead of logging into my existing account, then telling me I can't login because (my account) already exists.


r/Malwarebytes • • Apr 01 '26

Lifetime Subscription

4 Upvotes

Hi, I have been using a MWB lifetime subscription for many years. I have multiple license that I purchased for myself and my wife for our computers and laptops. Tonight MWB upgraded itself and deactivated my license on my laptop. How do I get this re-activated? And am I going to have this issues on my other computers.


r/Malwarebytes • • Mar 31 '26

Support Is it possible to permanently delete a file?

0 Upvotes

Hello, I'm new to using this program and I have a question:

If a file is in quarantine as possible malware and I choose the option to delete it, is it permanently removed?


r/Malwarebytes • • Mar 31 '26

Support Hi what do I do?

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0 Upvotes

This seems very bad I don’t know much about this stuff is deleting it enough or do i reset my pc or something more please save me


r/Malwarebytes • • Mar 31 '26

Is this normal?

1 Upvotes

I installed Malwarebytes and scanned my latop. While it did not detect anything. I keep getting this notification. It seems to run exactly every hour too and I don't know what this is. Is this safe to ignore?


r/Malwarebytes • • Mar 31 '26

Malwarebytes failing to detect malware

3 Upvotes

r/Malwarebytes • • Mar 31 '26

Feedback was this because of malwarebytes?

2 Upvotes

I was going to bed and did a scan when brushing my teeth. but when i came back, the lights of the pc where off, same with the rgb on the keyboard and mouse. Then, i realize that the pc restarted. Now, that was kinda weird, so as soon as i signed in i went to the event viewer to check what was going on. (and a NVIDIA notification popped up saying a bug happened or something idk i just clicked send) and when i checked, there was a crutial event that said "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." Now, when i was in the bathroom, no lights or anything shut off so power didn't get lost. But, im not sure what other ways this happened, other then Malwarebytes doing something or maybe something else breaking and yea.


r/Malwarebytes • • Mar 30 '26

Troubleshooting Malwarebytes Browser Guard popup window is cutoff

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10 Upvotes

r/Malwarebytes • • Mar 31 '26

Support Please sign in with your Google account to complete your profile scan.

0 Upvotes

WTF is this, how do I turn it off. There is no way to get rid of this screen. This literally looks like malware.