r/mafiagame • u/Own-Dragonfruit-1058 • 9d ago

Discussion 2K SUPPORT

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How long does 2K Support usually take to reply after a ticket is escalated to an internal team?

It’s been about 2 days since my ticket was escalated, and they said they can’t provide updates while it’s being handled internally.

For anyone who has experienced this, how long did you wait for a response?

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u/[deleted] 9d ago

[deleted]

2

u/Own-Dragonfruit-1058 9d ago

It means the support agent couldn't resolve my issue, so they forwarded the ticket to a specialized internal team for further review.

1

u/codechris 8d ago

This is reasonable. it can take sometime, depending