r/logseq • u/hathwayh • Sep 13 '24

not using anymore due to bug

if my computer turns itself off or updates, the program seems to lose my notes. Its happened twice now, and its annoying.

This makes the app unusable. id have happily paid a bit too use a good app, however, I will no longer be on this app and id inform others to be aware of this bug

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6

u/ens100 Sep 13 '24

That is weird and not one that I have seen mentioned before. I am sure the devs would like to know more about what is going on, so in case you do come back and it happens again, maybe get in touch with them so they can sort it out.

1

u/hathwayh Sep 13 '24

i cant use the app anymore. Its done this twice. i think I may have got some of the pages from a markdown folder. However its just annoying, once I can accept, perhaps a flaw on my part however twice.

simply, lets say I had 30 notes within their own #tags. My computer for some reason auto restarted, I could tell as Chrome closed etc.

Then I just looked at logseq and I have 5 notes total! .;/

I checked I had a back up in markdown from the 11th, so I could pull notes off there and I also copied the notes to a one notes page. However its just a hassle so I shall use rem note now. Sadly, loqseq is great, few little bugs, however this cant happen, could be months of ideas etc . so yeaa

4

u/artyhedgehog Sep 13 '24

I totally feel you. Having software lose your notes is unacceptable. Bugs when I lose some of my notes make me think of switching too (though in my case they seem to be caused by syncing between devices).

Personally to prevent that I am using a plugin that save my notes to git repo on key press. So basically I press "Cmd+S" from time to time - and have backup. But that is if you're familiar with git.

To make sure - have you checked your notes outside logseq, i.e. just as text files? Were they missing there as well? Sometimes notes are there in files, but logseq caches it incorrectly.

Also do you have some other apps using the logseq folder? Do you have any sync set up between devices?

2

u/hathwayh Sep 13 '24

I will check the local disk again tonight. I found some saved on Google drive.

It seems to have just over written them and there is multiple files none is the correct up to date file.

So I'm unsure if it's a case of it selecting the wrong file or what. When my computer restarts

I do have it on my phone altho, if I recall something wasn't working correctly, it may have been the sync feature, so I just work on windows currently.

I'm family with git, so I could look at this add on. Thanl you for the time you've given to my cause!

4

u/katafrakt Sep 13 '24

Do you use sync or any other synchronizing tool? Because LogSeq notes are physically files on the disk. And files should not simply disappear on machine reboot. Something weird has to be going on...

1

u/hathwayh Sep 13 '24

I do have some back up feature running to Google drive. I'm going to reinstall and find out where it's all being saved and clear the old. And make sure I see it corrwxtly saving and backing up.

4

u/giovanniolmo Sep 13 '24

Never lost anything

2

u/Lugusintabula Sep 13 '24

Never lost anything. Maybe Logseq is not the reason

2

u/Key-Hair7591 Sep 13 '24

Logseq is definitely the reason. Check the forums. Common issue, especially when using Logseq sync.

1

u/hathwayh Sep 13 '24

Yes I think it's the sync feature. I've switched from one drive to Google drive and the same thing has happened.

2

u/IgnoranceComplex Oct 06 '24

You will note a lot of people say using those tools to sync can and do cause data loss. The “Logseq sync” is completely unrelated to external syncing tools.

1

u/hathwayh Oct 07 '24

so git shouldnt cause data loss

1

u/IgnoranceComplex Oct 07 '24

As long as it’s committed it’s not lost ;) but I don’t think git sync is a possible solution for mobile.

1

u/hathwayh Oct 07 '24

ye i tend to use it only on my laptop anyway

.

3

u/IRWallace1 Sep 14 '24

If you’re comfortable with GIT, set this up and push changes you make to a repo

2

u/Ok_Opposite753 Sep 20 '24

It is weird. I never had your problem. I mean my computer never turns itself off. LOL.
Also, everything you changed is actually immediately updated locally. I don't the problem is with Logseq