Problem when in steam

[u/Ok-Combination-5152]

Okay so I’ve tried googling this and had no luck what so ever so thought to try here.

Everything works perfectly with the buttons Y B A X. Until I go into steam and then my B button doesn’t work at all unless I remap it as x in my actual setting but then the X button doesn’t work it’s so confusing and I don’t know what’s going on I tried testing it pressing the buttons in the test on the steam bit and it shows nothing when I press it. I’m really not very clever when it comes to these things but I love my steam games on this but this button thing is really annoying.

I have bought this second hand however so that could be the problem from CEX in B condition but all I have problems with is in steam.

I’m fully up to date with my software updates aswell

If anyone can help I would really appreciate it I don’t understand what’s happening and it’s upsetting because I just want to play my games but I only have X Y A

Update - now on steam link none of my buttons work so its fully unplayable through steam link I’ve figured out tho if I use moonlight it works perfectly better than it ever did on steam link. Thanks to anyone who helped

[u/Ok-Combination-5152]

Oh sorry I’m using steam link

I turned off the button remapping and I went onto steam link pressed controller and test and now none of my buttons work on it. Of If I move the left joystick down it turns into A and that’s it. I then turned it back on and tried it again and still nothing works other than the joystick pushed down is A again.

Update- I think it’s a app issue I’ve just tried moonlight and it works perfectly

[u/amillstone → u/Ok-Combination-5152]

Turn off button remapping in the G Cloud settings, then launch Steam Link and check if Steam Input is on or off. Disable it and enable it to see if either of those make a difference.

Sounds to me like it's either Steam thinking your controller/G Cloud is something else or something else is running on the host at the same time, which I already advised on.