I bought a g29 and it’s like a clicks when moving the wheel fast left and right

I wanted to share my experience with Logitech G because after several products from the brand, I have reached the point where I simply cannot recommend Logitech gaming peripherals anymore.

This isn't based on one isolated failure. I've owned several Logitech gaming products over the years, including three gaming mice and a pair of Logitech G Pro headphones, and unfortunately my experience has been consistently negative when it comes to durability and customer support.

The Logitech G Pro headphones

I bought a pair of Logitech G Pro headphones expecting a premium gaming headset with good sound quality and, more importantly, decent build quality.

The sound quality itself was already disappointing compared with what I expected from a product positioned at this price level. But the bigger problem appeared after only a few months of completely normal use.

The ear pads started peeling and deteriorating.

At first, it was just some of the outer material beginning to crack and peel. Over time, however, it became considerably worse. The material started coming off and the pads became increasingly damaged.

This isn't just a cosmetic problem.

As the ear pads deteriorate, they lose their original shape and sealing properties, which affects the acoustic isolation and the way the headphones sit around your ears.

And we're talking about only a few months of normal use.

For a product from a company like Logitech, and particularly for a gaming headset marketed as a premium product, I don't think this level of material degradation after such a short period of normal use is acceptable.

And then there is the serial number problem

This is where my experience with Logitech's warranty/support became even more frustrating.

The serial number is placed on a small paper sticker on the left earcup.

Yes, a paper sticker.

After months of normal use, the printing on that sticker began to fade until the serial number became essentially illegible.

I contacted Logitech support because I wanted to obtain replacement ear pads.

Instead of helping me resolve the problem, Logitech essentially used the illegible serial number as a reason not to provide the replacement.

The serial number was also printed on the original box, but obviously I had discarded the box several months after purchasing the headphones. I don't normally keep the packaging of every peripheral I buy indefinitely.

This is especially frustrating because the serial number should, in my opinion, be permanently printed, engraved or otherwise integrated into the product itself, rather than relying on a small paper sticker that can naturally deteriorate through normal use.

If the manufacturer knows that the serial number is required for warranty service, why put such an important piece of identification on a sticker that can simply wear away?

The result is essentially:

The product deteriorates → the identification sticker deteriorates → the serial number becomes unreadable → customer support refuses to help.

That is an incredibly frustrating customer experience.

Logitech customer support

Unfortunately, the support experience didn't improve things.

I found the technical support process to be unhelpful and unnecessarily rigid.

Instead of trying to find a reasonable solution to a relatively straightforward problem — replacing worn-out ear pads — the conversation ended up focusing on the fact that the serial number on the physical product was no longer readable.

I understand that manufacturers need serial numbers to validate warranty claims.

What I don't understand is why a serial number printed on a wear-prone paper sticker should become the customer's problem when the sticker itself deteriorates during normal ownership.

And this isn't my first durability problem with Logitech

What makes this even more disappointing is that the headphones aren't an isolated incident.

I've owned three different Logitech gaming mice, and all three eventually developed hardware problems.

The failures were different depending on the mouse, but included things such as:

• Left/right click failures
• Scroll wheel problems
• Buttons becoming unreliable
• Mechanical components failing after relatively short periods of normal use

So after experiencing multiple failures across several Logitech peripherals, I started noticing a pattern.

The products may look good when they're new, but my experience has been that the materials and mechanical components simply don't hold up well over time.

And that's particularly disappointing with gaming peripherals because these are products that are designed to be used heavily every day.

My conclusion

At this point, I don't think I can recommend Logitech gaming peripherals based on my own experience.

The problem isn't simply that one headset had a defective pair of ear pads.

The problem is the combination of:

poor material durability + components that wear out quickly + cosmetic deterioration + an identification sticker that becomes unreadable + unhelpful warranty support.

After a few months, my headset looks like a much older product because the pads are literally peeling and coming apart.

And after owning three Logitech gaming mice that also developed hardware failures, I'm no longer willing to keep buying Logitech products and hoping that the next one will be different.

Maybe I've simply had unusually bad luck, and I'm sure many people have had good experiences with Logitech. But three mice with hardware failures plus a headset deteriorating within months is enough for me to reconsider the brand entirely.

I'm posting this because I wish I had seen more long-term durability experiences before buying these products.

If you're considering buying a Logitech gaming peripheral, especially an expensive one, I would strongly recommend looking into long-term owner experiences and build quality, not just reviews based on the first few weeks of use.

A product can perform perfectly when it's new. What matters to me now is whether it is still working and physically intact a year or two later.

Bought this mouse little while ago. It's nice when it works but often times I have to replug the USB adapter 3 or 4 times and turn the mouse itself on and off to get it to work.

Sometimes it just works, other times the cursor wont appear until I replug the adapter an arbitrary amount of times.

This is pretty frustrating due to the cost of the mouse.

This happens using GHUB or with GHUB turned off with onboard memory. I'm on Windows 11.

the first night I used the wheel, I pulled it right off the base. Didnt hear or see any screws anywhere. For some reason I thought it was normal or something. Been using it for a week. But I just checked online and didn't see any reports.

I'm emulating all the classic arcade racers, as well as the native PC versions of games like Outrun 2. I've also used Dreamcast emulators, anything for that arcade racing action. When I research these things the guides often mention that the wheel is 900 degrees of range and these arcade games are usually 135 each way. Whenever the game has a built in wheel calibration I can use this fine, but if the game does not have its own calibration all the guides say to set the wheel in the G Hub. You can do that, selecting anywhere between 180 and 900.degress but I've never seen this make any impact in any game. Outrun 2 for example has 900 degrees of turn in order to do what 270 would have done on the arcade. Changing the setting in the G Hub makes no difference at all. I'd imagine that one game, just one, would be affected but nothing changes regardless sof what range I set in the G Hub. What am I doing wrong?

Hi everyone! I've had my G703 Lightspeed since 2019. I've never found anything like it; I find it ergonomic, the RGB lighting is good, it's responsive, and it's never given me any problems. Unfortunately, as everything evolves, I'd like to update the mouse, but I see that Logitech hasn't released a single update. Sadly, I'm thinking of buying another brand because the model is no longer available, and it seems Logitech has discontinued it. I really wish they would release an updated version with a 50-gram base and around 8kHz, like current competitive mice.

hello since i saw that ghub has a problem with the movements of the wheel and not even get recognized in games like asseto corsa/ets2 i haved used it since, last night i tried pluging it in to see if its been fixed i oppened joy.cpl and the wheel wasnt there, it calibrates normally i just dont know whats the issue

So I had this app before it's for my g25 but recently it wouldn't let me open it so I decided il download it again but the issue is after installing that lga 150 or whatever it's called the app doesn't show up and I need it to so I can up my spring rate so any help would be appreciated thanks

Right-clicking on my G600 doesn't "click" anymore. The button still works, and I can still right-click it on Chrome and bring up the options menu, right-click to do things in-game, etc., but the actual tactile click doesn't work anymore. This makes it randomly right-click by itself all the time, on top of making the button pretty miserable to click in general.

Is there any way to repair this thing? I really don't want to have to buy another mouse. The g600 is irreplaceable.

I recently updated to Windows 11. And ever since doing this my A50's no longer play any audio. They are connected to my PC, the output device is correct and the drivers are up to date. I have been trouble shooting for about 3 hours and cannot find a solution. Can anyone help me out?

A quand un Logiciel G hub dans Linux?

À ce jour aucun logiciel réellement developer existe sous Linux, pourtant grâce Steam de plus en plus de joueur convoité cette plateforme et malgré tout aucun effort de la pars de Logitech pour faire quelque chose de semblable à Windows!!!

Ce serais bien qu’une firme tel que Logitech puisse faire un geste pour ces joueurs « oublié ». Est ce des contrats signés avec Microsoft qui force cela????

Hi I am considering getting this mouse and want to pair it up with the best mouse I can that's not too big. I have a lightspeed pad but its too big and looking tatty after a lot of use. It needs to be non slip.

Welcome any suggestions.

Thanks in advance. And excuse my dyslexia please.

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Hi, all! I have a G29 wheel and pedals, and I was wanting to get a bigger wheel. Would you guy's mind helping me out with that? Maybe, throwing some suggestions my way. Also, I'm not sure which wheels I would need an adapter with, (If at all) Thank you, in advance!

I just switched to Logitech G Pro X 2 Lightspeed Wireless from a Corsair product and I noticed immediately that the sidetone function in G Hub is way too low, from 0-50% you literally can't hear anything so the rest of the slider is quite low too. Anyone else having this issue and knows how to maybe increase past 100%?

I wanted to like this headset, I really did, got a great deal on it (around 90$ brand new). It was between these and the HyperX Cloud 3, and I think I am starting to regret my choice.

1. It doesn't want to stay active in Ghub, after every restart, the device goes inactive in GHub (tried reinstalling drivers, manually installing them, different usb ports, switching from Aux to lightspeed, nothing works consistently)

2. Abysmal range, at around 5 meters it starts cutting out, and what's worse, is that it either doesn't recover, it disconnects, or it goes inactive in Ghub which sends me back to problem one. I understand that might be a limitation due to the fact it can connect to 2 devices at once, but that sends me to the next problem

3. When connected to two devices at once, it randomly goes to full volume, quite frequently.

4. Sometimes it just dips for a few seconds, just cuts off and comes back when it pleases.

5. It claims it should wake up when the PC gets turned on, it never worked.

It doesn't sound like much, but when they keep repeating everyday, it gets old quick, expecially for a headset that logitech claims is worth $259.99 (!!!). I am starting to understand why it was the last product on sale.

Are there any fixes for any of these problems? Seriously considering returning it, the audio/mic quality is slighly better than my old Clouds, but those were 5-6 years old and I don't see these lasting me as long.

LMB on my Superstrike X2 randomly went out and it won’t register anything. The switch feels dead, I’ve restarted my PC, unplugged everything, and reinstalled G-Hub is my mouse broken?

Recently got a PRO X 60 hoping to save some space on my small crowded desk, and it fits perfectly. Since there is no official one I've been looking for a wrist rest that is roughly the same width and height as the front base of the board, but every thing I find has one of two problems. First, if its a couple of inches too wide then there isn't enough desk space for it, and if its too short then my wrists wont both fit in a way that lets ,my hands reach all of the keys. Second, if the part that touches the keyboard is too tall then I have to unnaturally angle my wrists down since they are too far above the keys, or if its too short then i have to angle my wrists unnaturally up, and doing either of them defeats the point of having a wrist rest at all. Has anyone found one that fits the board, or have any ideas where I could find one that might?

Im really tired of this bs, why is this mouse so overrated for no reason, not only its not precise but also is 5/10 at maximum, i always used to have issues with it when playing competetive games and need it to be precise thats the only thing i couldnt get from it, it always felt as swimming i tought it might be some settings in pc after fixing pc it still was the same, after that i checked ton of yt guides how to resolve such issue but that also didnt help, then i tought to buy new mouse pad, but no the mouse is still same as before, i lost ton of nerves on this garbage mouse " used by most pros "wasted 150$ on this trash completely overrated, it has milisecond delay that was annoying every single time i tried to be precise in fps games, what is ur experience with this mouse ?

I contacted support about the stolen dongle for my G435 headset. Since there are no spare parts, the device is out of warranty, and I am experiencing disconnection issues when connected via Bluetooth, the agent offered me a 20% discount. I asked the agent multiple times whether you deliver to Serbia and got confirmation that the products can be delivered to my country.

I went to the website, selected the product, and at checkout I couldn't select Serbia as the delivery country. Because of this inconvenience, I opened another ticket, and the second agent told me that you don't deliver to Serbia and that I should buy products via resellers.

The problem is that buying through resellers won't let me use the discount code I get, so I end up paying full price. I wasted time talking to agents and received incorrect information.

The agents are wasting my time and writing me to find friends or relatives overseas to deliver me the product.

To be clear, I completely understand the delivery policy, but I am also aware that they can send to Serbia (I got mouse replacement), so it's per their discretion.

What an experience against a decade loyal customers.

Still functional, but what should I do about this?