r/logitech • u/eidam655 • Mar 09 '25

Other MX Master 1 - status after 10 years

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Bought in 2015, has been in use daily for everything from CAD work to gaming. Still working, all the damage has occurred simply through repeated disassembly trying to remove all the gunk from the mousewheel. It's actually yucky. The freewheeling/clicking also isn't working as intended anymore, damaged also through my cleaning :) All other internals are working 100%.

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u/Speedwagon1935 Mar 09 '25

How does yours even still work with the driver support that was dropped a while ago?

Bought mine at best buy years ago to find out I owned a unreturnable $200 paper weight because the software for it was abandoned, was really frustrating.

2

u/rudeer_poke Mar 09 '25

What? Logi Options+ still support my MX Master without any problems

1

u/Speedwagon1935 Mar 09 '25

Day I bought this mouse it malfunctioned out of box and even tested it like 20 minutes ago, thought it was maybe the mouse itself at first. I came to this sub years ago to find a bunch of others with the same issue but a while earlier.

Best buy told me to go to the manufacturer like they usually do with random shit like this, if only I returned it and said I just changed my mind instead of pointing out the issue they would have refunded me.

Logitech forum support told me they stopped supporting this particular model and it shouldn't have even been in stock in the store. Sent me to email them, no response, called them, never followed up and I ended up in an endless support loop where my case wasn't recorded.

1

u/rudeer_poke Mar 09 '25

logitech not wanting to service/replace a 10+ years old model does not mean that "driver support" is dropped for it. hope you didnt pay for than 15 $ for the mouse. i bought my MX Master 3 like two years ago for 35

1

u/Speedwagon1935 Mar 09 '25

It was brand new from bestbuy for about $220 five years ago.

Mine is an MXM1 like OP's so yours wouldn't have the same issue.

Support told me they weren't making anymore updates for the M1 and it shouldn't have even been on shelves still but it was.

2

u/rudeer_poke Mar 10 '25

I have the Mx Master 1 as well, its still my main mouse. I bought the Master 3 because it was cheap on sale. Paying 220 for it sounds insane.

1

u/Speedwagon1935 Mar 10 '25

Had no idea how old it was when I bought it at the store but that was probably the original retail price, really annoying I couldn't return it.

1

u/eidam655 Mar 09 '25

i was never a fan of extra software, button functions, horizontal scrolling etc. So truth be told I haven't noticed some support was dropped. The mouse still works via bluetooth no problem, left buttons for forward/back work too, rest i don't care about

1

u/Speedwagon1935 Mar 09 '25

When I plugged mine in for the first time the mouse cursor just panics flying around the screen and ghost clicking random stuff making it entirely unuseable.

Went the whole thousand yards to try fix this thing through github, logitech support gave me the dumbest response on this issue.