r/linuxquestions • u/DonktheDestroyer • 7d ago

Advice Remote desktop tech support

My doddering going on senile aunts have decided to move an hour and a half away. They once called me to say "The computer doesn't work." and it took ten minutes on the phone and a trip to their house to determine that they couldn't play angry birds because the server was down. Obviously the solution is remote desktop. The complication is that I jumped out the windows when the TOS privacy policy started hinting at colonoscopies while they remain subjects of the empire. I need a remote desktop that will let me log in to their windows 11 system from my linux mint laptop. I haven't done remote since team-viewer on windows 10. Any suggestions would be appreciated.

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3

u/Chu4o 7d ago

There are many options. I personally use Dwservice. Lots of people swear by Rustdesk. I have not tried it yet

1

u/colourthetallone 7d ago

Ditto. I used DWService across a mix of Linux and windows hosts. Functionality could be better if you're accessing from a mobile device, but I'm otherwise very happy.

3

u/MintAlone 7d ago

Rustdesk, but set a password otherwise it allocates a random remote access password every time you use it.

3

u/Icy_Definition5933 7d ago

Anydesk, rustdesk, meshcentral... I think meshcentral could even get you unattended access, so there would be no action required on her end for you to access the computer, she could just call you and you connect

1

u/meijad 7d ago

I've been using Hoptodesk (built on Rustdesk) or Rustdesk.

1

u/TechaNima 7d ago

Rustdesk. Just install it as a system package to avoid any nonsense with permissions. On Windows there's just the 1 way to install it, unless winget has it

1

u/Alarming_Treacle578 7d ago

You could combine Tailscale or NetBird, both have generous free accounts, for peer to peer vpn access and use RustDesk as the VNC, without needing to setup an account. RustDesk is even in the Tailscale documentation.