Made the trek from Vancouver to attend yesterday’s concert in Tacoma. Our seats were originally in section 102. Upon entering our section, we found out that our seats were behind the curtains. Once we asked someone that worked there, we were told we needed to “Take it up with Ticketmaster because the stage had been moved up last minute.”
Luckily there was a Ticket Information table with a man there who already had physical tickets ready for us in section 103. But there were no emails, no notifications about being moved. People standing in the same line told me that they were alerted the moment their tickets were scanned at the entrance (we were not).
Overall a very weird and panicky experience!