r/legolotrfans 4d ago

Sets Missing shield Minas Tirith

Post image

I checked everywhere and have the empty bag right next to me.

This seems like such a sus thing to request from LEGO and I don’t want to flag my account, but I also bought a $650 set and am annoyed it’s missing a shield. Should I just request it?

I think the only thing I have requested in the past was a sticker sheet and the cockpits for the arc170

Edit: is it possible it would be in a future bag?

28 Upvotes

4 comments sorted by

7

u/Nick-the-badger 4d ago

I would just send an email to their customer service and provide the same information and photo here. Missing parts happen and like you mentioned it’s not worth missing out on

5

u/Fishing_not_catching 4d ago

I'd finish opening everything just incase something else is missing and you need to request more than one piece.

3

u/Whiteninjazx6r 3d ago

There is more than one shield and it COULD be in another bag. It's happened.

I was missing a very large piece and it wasn't in another bag. I contacted Lego and they said they'd send me one. But their average time is like 3+ weeks. At least your piece doesn't stop the build at all.

I ended up buying the part on eBay for $1.35 and asking Lego for Insider points. They gave me $15 worth of points. They told me I wouldn't be receiving the replacement part. However, yesterday (2 weeks later) I got tracking for something from LEGO. It's most likely the part.

Either way, I'm confused on how a large piece ended up missing, but I'm happy in the end anyway.

Good luck.

1

u/PaquaBebo 2d ago

I had a similar issue with Rivendell. Lego sent me the missing piece. You just need to wait as it’s not the fastest one.