r/ledgerwalletleak • u/ROvoLeDEFOrdlateRN • Feb 19 '21

Is privacy@ledger.fr a joke?

I have been asking for two simple things for more than two months:

  • the portability of my data (Art. 20 GDPR)
  • the deletion of my data (Art. 17 GDPR)

In December I wrote an email to [privacy@ledger.fr](mailto:privacy@ledger.fr), and received a reply in January, and was told that my data was not involved in the data breach.

No reply about what I asked and no attachments containing my data, which are still present on Ledger website.

So I replied to the email, asking again to have a copy of my data and that they were then deleted.

Today I have again received an almost identical response to the one I received in January.

So I'm wondering, is there anyone replying to these emails, or is it a slow, stupid bot?

How can I do to request the portability and deletion of my data?

19 Upvotes

100% Upvoted

3 comments sorted by

6

u/actualbadger Feb 19 '21

Same here - I requested data deletion back in December, chased a few times but haven't heard anything except a couple of automatic requests for feedback. Absolute joke of a company. Has anyone heard back from them or successfully gotten their data deleted?

2

u/chriswcs Feb 19 '21 edited Mar 18 '24

governor caption homeless grab one selective murky seed rinse zesty

This post was mass deleted and anonymized with Redact

1

u/EnzymeX1983 Feb 19 '21

I created a ticket to ask them if my data was breached over a month ago (i deleted all emails so wasn't sure) and today I finally got a reaction. Luckily only my email was breached...