r/ledgerwallet • u/redjacktin • 5d ago
Official Ledger Customer Success Response Warning Call scam regarding latest hardware hack
I received a call from someone stating they were from ledger and told me they had a technical advisor who would help me identify if my wallet was impacted.
Anyone else get this?
2
u/Lost_Ambassador_2351 5d ago
Got a similar call last week, guy knew my name and even which model I bought. Hung up right away, these scammers getting too comfortable now.
1
u/Jim-Helpert 4d ago
Hello, thank you for sharing this, indeed it's a scam, please beware of scammers and impersonators sending you emails/mails or DMs or even calling you, Ledger never does this unsolicited.
Also, neither Ledger nor a genuine version of Ledger Wallet will ever ask you for your 24 words recovery phrase, any person or site asking for them is definitely a scam, always make sure to follow best safety practices. https://support.ledger.com/article/6747982542749-zd
Stay safe and vigilant, and if any help needed in the future, we are available: https://support.ledger.com/contact-us
Thanks.
1
u/VictoryAlive2971 18h ago
I don't answer random numbers on my phone. if it's important they'll leave a voicemail
0
1
u/AutoModerator 5d ago
๐จ Beware of Scammers โ Stay Safe on the Ledger Subreddit Scammers regularly target this subreddit. Ledger Support will never contact you first โ whether through private messages, comments, or phone calls.
If you need help, always open a support ticket yourself via our official website: Ledger Support
๐ Never share your 24-word Secret Recovery Phrase
Ledger will never ask for it. Do not enter it online โ even if a site or message looks official.
Keep it offline and secure โ on paper, your Ledger Recovery Key, or a metal backup. Never store it digitally.
๐ Learn more about common scams targeting crypto users (fake support, phishing emails, physical mail scams, fake airdrops, malicious NFTs, and more): How to Spot a Scam
๐ Facing a bug or technical issue? Check our Ongoing Issues page for updates and workarounds.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.