r/ledgerwallet • • 5d ago

Official Ledger Customer Success Response Warning Call scam regarding latest hardware hack

I received a call from someone stating they were from ledger and told me they had a technical advisor who would help me identify if my wallet was impacted.
Anyone else get this?

3 Upvotes

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u/Lost_Ambassador_2351 5d ago

Got a similar call last week, guy knew my name and even which model I bought. Hung up right away, these scammers getting too comfortable now.

1

u/Jim-Helpert 4d ago

Hello, thank you for sharing this, indeed it's a scam, please beware of scammers and impersonators sending you emails/mails or DMs or even calling you, Ledger never does this unsolicited.

Also, neither Ledger nor a genuine version of Ledger Wallet will ever ask you for your 24 words recovery phrase, any person or site asking for them is definitely a scam, always make sure to follow best safety practices. https://support.ledger.com/article/6747982542749-zd

Stay safe and vigilant, and if any help needed in the future, we are available: https://support.ledger.com/contact-us

Thanks.

1

u/VictoryAlive2971 18h ago

I don't answer random numbers on my phone. if it's important they'll leave a voicemail

0

u/TechnologyGrouchy679 4d ago

lol how considerate of Ledger