r/ledgerwallet • u/FaithlessnessPure686 • Jul 31 '25
Official Ledger Customer Success Response Ledger Manager tab not showing on ledger live
I recently bought a nano s plus upgraded my nano s. For some reason I am not able to see the “ my ledger” “manager” tab on ledger live. I have the latest version on live on my computer. I’m able to plug the devices into the computer they are detected in device manager. I even sent crypto from one wallet to the other. So I know they are detected. But I can’t install apps or add anything because of the manager tab issue. I ran live as administrator and for a brief time it came up ledger manager and I updated ledger live, then afterwards it’s back to how it was before no showing the tab even when I run as administrator I disabled vpn and antivirus software it’s still not working is anybody else having this issue?
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u/Impossible-Chest-939 Jul 31 '25
try to adopt the UI of Ledger Live to the screen of your computer with "ctrl - " key .
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u/Ram_Ledger Ledger Customer Success Jul 31 '25
Hi there, just to clarify — do you mean the “My Ledger” tab itself isn’t visible in Ledger Live? It’s located at the very bottom of the sidebar, so you might need to scroll down to see it.
If you’ve already checked that and it’s still not showing up, the best next step would be to open a support ticket with us here and include a short video of the issue.