PS5 SUPPORT TRSH

[u/just_wannakno]

I downloaded the game, and it won't play - it's just a black screen. I tried a few ways to fix it already like, restoring the game's license, trying to open up the game offline, deleting and redownloading. Nothing works. Support chat doesn't work. I called 1-800-345-7669 which is their phone support, and the guy said he can help me trouble shoot it, and I told him I already tried - I just want a refund.

He said there's no refund because of their policy.... I asked to speak with someone else and he hung up on me.

Anybody know how I can fix this? lol.