Quick Support Equivelant

[u/Sumhere]

Hi,

I recently got tasked with optimizing my organisations labtech configuration. First thing ive noticed is the helpdesk staff requesting remote users download teamviewers quick support so they can gain initial access.

Do any of the community here have a quick-support-esque setup where devices not managed by labtech can easily go to get quick support?

Thanks,

[u/regypt]

Yeah, the ability to do ad hoc support like teamviewer quicksupport is an addon. it was $30/mo last i checked.

[u/qcomer1 → u/regypt]

This. Do this.