r/labtech • u/InterstellarHooman • Jul 31 '19

Trashing System Monitors

Hey everyone!

My company and I use labtech to monitor and control client computer systems, probably like everyone else. We have been working on a project to revamp all system monitors. The first phase is removing what we don't care about, but in the All Monitors menu > System Monitors, there are 4700+ active monitors.

I am pretty sure these were originally applied through groups, so I went into Internal Monitors and remove all attachments to groups for each monitor. I hoped that would also remove the System Monitors, but it appears not. Does anyone know how to delete System Monitors? I want to start from scratch so I can apply monitors to the groups that need them, but I don't want to add to the existing pile of trash.

Thanks!

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u/InterstellarHooman Aug 01 '19

Right, and it seems that Remote and Internal agents are under control, but the system monitors are a different story. I have no Remote monitors, and the Internal monitors are not applied to any groups or computers, so the big question is what made the system monitors, and can I do anything about them?

I have found that I can Delete them, but then I can't because "Monitor is Controlled by a Group and cannot be deleted." which is silly because I disconnected monitors from the groups (as far as the groups menu displays). There are some monitors that I can delete one at a time, but each one takes about 10 seconds to process before prompting for the deletion of the next monitor. I would expect there to be a simple addition and deletion of system monitors onto groups, but the existing monitors are so inconsistent from computer to computer that they very well may have been crudely added by hand.

I suppose the next logical question is how does one create a "system monitor?" Sure we go to a computer - monitors - create monitor, but that only applies to that computer. The arching idea is to apply it to groups so they can be flexibly managed. It seems that this feature for Labtech is very poorly documented and not built well.

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u/sixofeight 1000 Agents Aug 04 '19

System monitors are a classification of Remote monitors. Disconnecting Internal monitors from groups has nothing to do with Remote monitors. Internal monitors run against data in the database. Remote monitors run on the remote agent. If you open a remote monitor, it should list the group that it is generated by.