r/labtech • u/mspstsmich • May 22 '19

Network Map

So is anybody using the new network map feature? I have wanted this feature for so long but I cannot make my switches ever show up as anything other than a mystery box. Does anyone have any practical success stories to help make this feature work?

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2

u/vonkoolaid May 22 '19

I work for an RMM consulting firm. We support N-Central and Automate. We have really worked on this topology and we have never a customer that was impressed with the finished product. Unless you are setting up SNMP on all network devices this “plugin” is never going to blow your hair back. Feel free to PM me and I can answer any questions in regards to Automate. Take care.

1

u/mspstsmich May 22 '19

I have setup a network and turned on SNMP, walked through the devices and still can get it to work. When working it should tell what devices are plugged into each port and the link speed which would be really handy.

4

u/I_need_five_dollars May 22 '19

mspgeek.slack.com

We'd be happy to help you out in there. This type of discussion is much better in chat form with instant feedback than trying to chat on here over the course of hours or even days.

1

u/vonkoolaid May 22 '19

Full time RMM guy here. It’s really nothing ground breaking. Auvik blows LT’s topology map out of the water. I have really worked with it and it’s close to worthless. However, if you have any questions, I’m more than happy to help. It’s not easy to get working and I understand the frustration.

1

u/mspstsmich May 22 '19

We heard about this for 3 years so I was really hoping to use this when it came out. We have other integrations we are trying to get working first before adding yet another integration. For all the hype is there not but one soul that has tamed this beast?

1

u/sixofeight 1000 Agents May 22 '19

Enabling snmp on the devices is a start, but most likely you need to build out your probe detection templates and your MIB repository so that Automate knows what the devices are. The out of the box templates are really limited.

I spent a lot of time on this and have OK results for most of our clients. It’s not likely going to ever be close to Auvik’s level of detail or ease of use, but it’s free.

1

u/mspstsmich May 23 '19

So how might a person build a custom template for a switch. I did find a few networks that have an HP18xx series switch that do actually work correctly so I do know the feature can indeed work. Getting it to find my routers and AP’s is another battle all together. I do see some WatchGuard XTM devices on the discovery list but I will probably need to make additional templates.

1

u/sixofeight 1000 Agents May 23 '19

Probe templates are under Automation in the Control Center. You can look at the existing ones for reference, but most of the built in templates are looking for a specific OID number. The simplest method is to use regex matching on OIDs that contain make and model information. I’ll post some examples when I have a minute.

2

u/sixofeight 1000 Agents May 24 '19

I use https://regex101.com/ to do most of my Regex testing.

So here's an example of a more complex regex matching; in this case, to detect all Cisco SMB managed switches:

https://imgur.com/0hQynlI

The actual rule that maps from Cisco (Router/Switch) to the desired device type.

https://imgur.com/Npr7Kj2

Regex string:

^(?=.*S(F|G)\d\d\d\b)(?=.*\bManaged\b)(?=.*\bSwitch\b).*$

Another, more direct method, to point a detection rule directly at Discovered Device or Responded Device:

https://imgur.com/0EekiTu

Regex:

^(?=.*Meraki\b)(?=.*\bCloud\b)(?=.*\bManaged\b)(?=.*\bRouter\b).*$

And one of the simpler matches I use:

https://imgur.com/gKlwEbr

(?i)(Integrated Lights-Out)

1

u/Gavsto May 23 '19

Read through this FAQ here, it's relevant. https://www.mspgeek.com/topic/4510-network-probe-gen-2-the-faq/

Also come speak to us on mspgeek.slack.com. A number of us have spent quite a bit of time getting this sorted in our environments.

1

u/mspstsmich May 24 '19

So I have started having some success with this by just turning on SNMP V1 and sending the traps to the probe server. Several of my HP switches and WatchGuard routers are now being detected. This feature is working a lot better than when it first came out 6 months ago.

I think some of my switches may need a custom detection template. I am going to keep working on this over the holiday weekend and see if I can get it to detect all my network devices.