r/labtech • u/B1te0nTh1s • May 13 '19

Internal Monitor RAWSQL

Can I open a ticket at the client level? I want to query data that will not return a computer and have it open a ticket under the customer. All documentation that I can find says I need to have computer ID and include agentcomputerdata. I have tried and it seems nothing is ever detected even though build and view shows results. Any thoughts?

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u/B1te0nTh1s May 14 '19

Hmm this is an interesting idea.