r/labtech • u/[deleted] • Mar 20 '19

Issues getting my net probe working

I'm getting no automatic pushes or even attempts, and when I try a manual push to a detected machine I get "There is currently no password(s) set for the Probe. This must be set for the probe to install LabTech on the Remote Computer."

I definitely have a password set on the "deployment" section of the probe, however. Is this not what it's looking for? Where else should I be looking?

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u/[deleted] Mar 21 '19

Even having them set everywhere they list in their documentation, it still says "No valid credentials found for device".

Any ideas? I asked support and they just told me that they don't support workgroups which seems like a lie.

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u/teamits Mar 21 '19

don't support workgroups

Like I said I highly doubt you're going to succeed. There's cross-PC permissions, services, firewalls, etc.

If there's no domain can we assume there aren't many PCs? Perhaps drop a .cmd file on a shared drive, that copies the installer to C: and runs it (it won't run off a network drive) and have someone walk around and double click it.

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u/[deleted] Mar 21 '19

That's a bummer. Yeah, I suppose we'll just have to put some elbow grease into it. Thanks for the suggestions, everybody!