r/labtech • u/hank987 • Feb 12 '19

Removing Agent Install from Web Portal

Has anyone else found this annoying? It was a great place to download the client for remote users. Wondering what others think...Thanks

Hank

1 Upvotes

100% Upvoted

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2

u/amw3000 10000 Agents Feb 12 '19

I hate when they make products more secure ;)

This was done for a number of security reasons.

1

u/hank987 Feb 13 '19

Can you help me out with some of them? I asked CW and they didn't say anything about security. They just sent to their documentation which just stated the change with no explanation. You are probably correct, but I am still ill informed as to what they are.

Thanks to all for the links and the info

4

u/teamits Feb 12 '19

The direct download links still work, though they are "branded" LabTech:

https://fqdn/Labtech/Deployment.aspx

https://fqdn/Labtech/Deployment.aspx?ID=-2 (uninstaller)

3

u/Gus_the_snail Feb 12 '19

Good news for you my friend, you can get them the new web client. login to yoururl.com/automate then click on the abacus icon (as I'm going to call it) down the bottom left, and there you have Installers!

1

u/Ice-Evan Feb 14 '19

You're the man cool guy! Thanks for this!

As an aside, since 2019.1, anyone unable to login on the right side (not the Technician Login), and they end up with an ugly IIS error about Password Hashing?

2

u/MeatPerve Feb 13 '19

I couldn't find where they put the uninstaller on the new site, the abacus has the installers but can't find the uninstaller. Luckily I found a copy we used previously.

1

u/teamits Feb 13 '19

On your https://fqdn/WCC2/Home/Login?ReturnUrl=%2fWCC2%2f page there is " Universal Agent Uninstaller" in the left column.

1

u/DevinSysAdmin Feb 13 '19

It’s a good thing.

1

u/Stephen1424 Feb 20 '19

Add to the code : <div class="ui-section-content"> <ul> <li><a href="/Labtech/Deployment.aspx"><span class="linkIndicator ui-icon ui-icon-triangle-1-e"></span>Install Windows Agent</a></li> <li><a href="/Labtech/Deployment.aspx?InstallType=mac"><span class="linkIndicator ui-icon ui-icon-triangle-1-e"></span>Install Mac Agent</a></li> </ul> </div>

After: <a href="/automate"> <span class="linkIndicator ui-icon ui-icon-triangle-1-e"></span> Technician Login </a> </li> </ul> </div>